Texas Hot Rods
No idea actually, just hang tight, I'm sure they'll be back.
Joined: Aug 2008
Posts: 18
IM JUST SENDING this every where so every body knows!!BEWARE!!!!!
hi everybody,i wrote a replay once but the way i wrote it the site administrator didnt published it becuse i was a litle ruff,but i'll try that again a litle nicer.i ordered my whipple blower from texas hot rods 2 months ago,untill i order it the guy that runs the whole thing brian metsger was the nicest most helpful guy there is calling me every day,answering the emails,phone calls and everything an as soon as i made the order and paid the 5 g's for it and that was it.no returning the phone cals no answering emails no reciept nothing!i was calling like all the time and nothing finaly i got a hol of the customer service girl and she send me a reciepet,so i got calm alitle bit but after 3-4 weeks without hearing from them or my blower i called and them he told me that whipple raised their price and he wanted me to give him more money and when i told him that i ordered it before the price went up i;m not paying more,then he told me he is a kenne belle dealer and he can order me a kenne bell blower and reembursed me for the differnece so i was offered to get a set of spark plugs and a 200 check and call it a day i agreed to that too and then nothing another 4 weeks went buy... (summer is over i live in new jersey the rain season will start soon so even if i get something i'll have to wait till next summer)...AND I DECIDED TO CALL SEE WHATS UP and as i was expected no answers or nothing.finaly i got a hold of them and told him that if he doesent shipp till the end of the week i want my money back or i'll call my cards and file a dispute,all the sudden he started writing again and sending emails and he send me an email saying i your item was shipped call customer service to get tracking number i got a litle excited thats the 9th week allready and as i excpected again nothing so i called my cards and filed for dispute to get my money back nad then as soon as i called they called me and told me weell if you reliese the money we will ship your item we have it here(THAT WAS A WEEK AFTER I RECIEVED THE EMAIL THAT MY BLOWER WAS SHIPPED) .then they called me again and told me so if you want a refund i'l chatge you 25% restocking fee on something i've never seen recieved or returned to get a restocking fee?!?!??Q?SO THATS PRETTY MUCH IT GUYS THOSE PEOPLE ARE A BUNCH OF LIERS DONT WAIST YOUR MONEY TIME AND NERVES I'LL BE HAPPY IF I SEE MY MONEY AT ALL WHO EVER GET TAHT MESSAGE PLEAS SPREAD THE WORD SO EVERYBODY KNOWS ABOUT THEM THANKS FOR READING THIS
hi everybody,i wrote a replay once but the way i wrote it the site administrator didnt published it becuse i was a litle ruff,but i'll try that again a litle nicer.i ordered my whipple blower from texas hot rods 2 months ago,untill i order it the guy that runs the whole thing brian metsger was the nicest most helpful guy there is calling me every day,answering the emails,phone calls and everything an as soon as i made the order and paid the 5 g's for it and that was it.no returning the phone cals no answering emails no reciept nothing!i was calling like all the time and nothing finaly i got a hol of the customer service girl and she send me a reciepet,so i got calm alitle bit but after 3-4 weeks without hearing from them or my blower i called and them he told me that whipple raised their price and he wanted me to give him more money and when i told him that i ordered it before the price went up i;m not paying more,then he told me he is a kenne belle dealer and he can order me a kenne bell blower and reembursed me for the differnece so i was offered to get a set of spark plugs and a 200 check and call it a day i agreed to that too and then nothing another 4 weeks went buy... (summer is over i live in new jersey the rain season will start soon so even if i get something i'll have to wait till next summer)...AND I DECIDED TO CALL SEE WHATS UP and as i was expected no answers or nothing.finaly i got a hold of them and told him that if he doesent shipp till the end of the week i want my money back or i'll call my cards and file a dispute,all the sudden he started writing again and sending emails and he send me an email saying i your item was shipped call customer service to get tracking number i got a litle excited thats the 9th week allready and as i excpected again nothing so i called my cards and filed for dispute to get my money back nad then as soon as i called they called me and told me weell if you reliese the money we will ship your item we have it here(THAT WAS A WEEK AFTER I RECIEVED THE EMAIL THAT MY BLOWER WAS SHIPPED) .then they called me again and told me so if you want a refund i'l chatge you 25% restocking fee on something i've never seen recieved or returned to get a restocking fee?!?!??Q?SO THATS PRETTY MUCH IT GUYS THOSE PEOPLE ARE A BUNCH OF LIERS DONT WAIST YOUR MONEY TIME AND NERVES I'LL BE HAPPY IF I SEE MY MONEY AT ALL WHO EVER GET TAHT MESSAGE PLEAS SPREAD THE WORD SO EVERYBODY KNOWS ABOUT THEM THANKS FOR READING THIS
5th Gear Member
Joined: Aug 2006
Posts: 3,075
From: Central Texas
Sounds like you got a problem vladk01. Something just doesn't seem right about that situtation. Sounds like you need to seek some legal advice. Never dealt with THR, but that sounds like some pretty bad Customer Service.
3rd Gear Member
Joined: Aug 2008
Posts: 733
From: SA TOWN
6th Gear Member
Joined: Feb 2006
Posts: 11,786
From: Virginia
IM JUST SENDING this every where so every body knows!!BEWARE!!!!!
hi everybody,i wrote a replay once but the way i wrote it the site administrator didnt published it becuse i was a litle ruff,but i'll try that again a litle nicer.i ordered my whipple blower from texas hot rods 2 months ago,untill i order it the guy that runs the whole thing brian metsger was the nicest most helpful guy there is calling me every day,answering the emails,phone calls and everything an as soon as i made the order and paid the 5 g's for it and that was it.no returning the phone cals no answering emails no reciept nothing!i was calling like all the time and nothing finaly i got a hol of the customer service girl and she send me a reciepet,so i got calm alitle bit but after 3-4 weeks without hearing from them or my blower i called and them he told me that whipple raised their price and he wanted me to give him more money and when i told him that i ordered it before the price went up i;m not paying more,then he told me he is a kenne belle dealer and he can order me a kenne bell blower and reembursed me for the differnece so i was offered to get a set of spark plugs and a 200 check and call it a day i agreed to that too and then nothing another 4 weeks went buy... (summer is over i live in new jersey the rain season will start soon so even if i get something i'll have to wait till next summer)...AND I DECIDED TO CALL SEE WHATS UP and as i was expected no answers or nothing.finaly i got a hold of them and told him that if he doesent shipp till the end of the week i want my money back or i'll call my cards and file a dispute,all the sudden he started writing again and sending emails and he send me an email saying i your item was shipped call customer service to get tracking number i got a litle excited thats the 9th week allready and as i excpected again nothing so i called my cards and filed for dispute to get my money back nad then as soon as i called they called me and told me weell if you reliese the money we will ship your item we have it here(THAT WAS A WEEK AFTER I RECIEVED THE EMAIL THAT MY BLOWER WAS SHIPPED) .then they called me again and told me so if you want a refund i'l chatge you 25% restocking fee on something i've never seen recieved or returned to get a restocking fee?!?!??Q?SO THATS PRETTY MUCH IT GUYS THOSE PEOPLE ARE A BUNCH OF LIERS DONT WAIST YOUR MONEY TIME AND NERVES I'LL BE HAPPY IF I SEE MY MONEY AT ALL WHO EVER GET TAHT MESSAGE PLEAS SPREAD THE WORD SO EVERYBODY KNOWS ABOUT THEM THANKS FOR READING THIS
hi everybody,i wrote a replay once but the way i wrote it the site administrator didnt published it becuse i was a litle ruff,but i'll try that again a litle nicer.i ordered my whipple blower from texas hot rods 2 months ago,untill i order it the guy that runs the whole thing brian metsger was the nicest most helpful guy there is calling me every day,answering the emails,phone calls and everything an as soon as i made the order and paid the 5 g's for it and that was it.no returning the phone cals no answering emails no reciept nothing!i was calling like all the time and nothing finaly i got a hol of the customer service girl and she send me a reciepet,so i got calm alitle bit but after 3-4 weeks without hearing from them or my blower i called and them he told me that whipple raised their price and he wanted me to give him more money and when i told him that i ordered it before the price went up i;m not paying more,then he told me he is a kenne belle dealer and he can order me a kenne bell blower and reembursed me for the differnece so i was offered to get a set of spark plugs and a 200 check and call it a day i agreed to that too and then nothing another 4 weeks went buy... (summer is over i live in new jersey the rain season will start soon so even if i get something i'll have to wait till next summer)...AND I DECIDED TO CALL SEE WHATS UP and as i was expected no answers or nothing.finaly i got a hold of them and told him that if he doesent shipp till the end of the week i want my money back or i'll call my cards and file a dispute,all the sudden he started writing again and sending emails and he send me an email saying i your item was shipped call customer service to get tracking number i got a litle excited thats the 9th week allready and as i excpected again nothing so i called my cards and filed for dispute to get my money back nad then as soon as i called they called me and told me weell if you reliese the money we will ship your item we have it here(THAT WAS A WEEK AFTER I RECIEVED THE EMAIL THAT MY BLOWER WAS SHIPPED) .then they called me again and told me so if you want a refund i'l chatge you 25% restocking fee on something i've never seen recieved or returned to get a restocking fee?!?!??Q?SO THATS PRETTY MUCH IT GUYS THOSE PEOPLE ARE A BUNCH OF LIERS DONT WAIST YOUR MONEY TIME AND NERVES I'LL BE HAPPY IF I SEE MY MONEY AT ALL WHO EVER GET TAHT MESSAGE PLEAS SPREAD THE WORD SO EVERYBODY KNOWS ABOUT THEM THANKS FOR READING THIS
