After 7 weeks of waiting...
07-20-2006, 05:14 AM
#11
6th Gear Member
Thread Starter
Join Date: Nov 2005
Location: Rochester, NY
Posts: 8,467
RE: After 7 weeks of waiting...
I'm definitely going to call them tomorrow. Actually Lucky13 the reason i noticed the two different colors is b/c i took them out to take some pics b/c i was excited, but I got so pissed off and wound up i said F the pics... so no I didnt take any. One head looks the regular aluminum color but has half the A missing in "AFR" embossed logo, and the other one looks like it was painted gray. God this is so typical when it comes to me and modding my car, something always goes wrong. *sigh*
07-20-2006, 11:24 PM
#12
6th Gear Member
Thread Starter
Join Date: Nov 2005
Location: Rochester, NY
Posts: 8,467
RE: After 7 weeks of waiting...
I just wanted to say AFR does stand by their customer service claim, they were very helpful when I called today. After sending the pics of the heads to the manager he agreed with me that they should be exchanged and were unacceptable.
Although I got a bad batch of heads, they are paying for shipping the heads back and are going to replace the heads no questions asked. Even though now i have to wait another few weeks I'd rather be happy with my purchase even if it does take a little more time...
Although I got a bad batch of heads, they are paying for shipping the heads back and are going to replace the heads no questions asked. Even though now i have to wait another few weeks I'd rather be happy with my purchase even if it does take a little more time...
07-20-2006, 11:29 PM
#13
RE: After 7 weeks of waiting...
ORIGINAL: OnyxCobra
I just wanted to say AFR does stand by their customer service claim, they were very helpful when I called today. After sending the pics of the heads to the manager he agreed with me that they should be exchanged and were unacceptable.
Although I got a bad batch of heads, they are paying for shipping the heads back and are going to replace the heads no questions asked. Even though now i have to wait another few weeks I'd rather be happy with my purchase even if it does take a little more time...
I just wanted to say AFR does stand by their customer service claim, they were very helpful when I called today. After sending the pics of the heads to the manager he agreed with me that they should be exchanged and were unacceptable.
Although I got a bad batch of heads, they are paying for shipping the heads back and are going to replace the heads no questions asked. Even though now i have to wait another few weeks I'd rather be happy with my purchase even if it does take a little more time...
07-20-2006, 11:45 PM
#14
5th Gear Member
Join Date: Apr 2005
Location: hagerstown, maryland
Posts: 3,251
RE: After 7 weeks of waiting...
yea that is pretty cool
ORIGINAL: Grn N Gry 5OH
at least they stand behind their products. thats commendable of them for such a big company imo.
ORIGINAL: OnyxCobra
I just wanted to say AFR does stand by their customer service claim, they were very helpful when I called today. After sending the pics of the heads to the manager he agreed with me that they should be exchanged and were unacceptable.
Although I got a bad batch of heads, they are paying for shipping the heads back and are going to replace the heads no questions asked. Even though now i have to wait another few weeks I'd rather be happy with my purchase even if it does take a little more time...
I just wanted to say AFR does stand by their customer service claim, they were very helpful when I called today. After sending the pics of the heads to the manager he agreed with me that they should be exchanged and were unacceptable.
Although I got a bad batch of heads, they are paying for shipping the heads back and are going to replace the heads no questions asked. Even though now i have to wait another few weeks I'd rather be happy with my purchase even if it does take a little more time...
07-20-2006, 11:48 PM
#16
4th Gear Member
Join Date: Apr 2006
Location:
Posts: 1,698
RE: After 7 weeks of waiting...
hmm yeah thats definatly fgood that there replacing them no quesion. wonder why it takes them so long ot ship though? also i wonder why they were in ****ty condition in the first place
07-21-2006, 02:35 AM
#17
6th Gear Member
Thread Starter
Join Date: Nov 2005
Location: Rochester, NY
Posts: 8,467
RE: After 7 weeks of waiting...
ORIGINAL: PX429
it took AFR 7 weeks to send them to you?
it took AFR 7 weeks to send them to you?
[IMG]local://upfiles/25112/B763738FA1954EC08426D18BC8878925.jpg[/IMG]
07-21-2006, 02:39 AM
#19
6th Gear Member
Thread Starter
Join Date: Nov 2005
Location: Rochester, NY
Posts: 8,467
RE: After 7 weeks of waiting...
Eh, I paid a good chunk of change for them, i expected the quality to match the price. The color difference was only one of the few problems with them. No thanks, i want to be proud of these parts!
07-21-2006, 02:40 AM
#20
5th Gear Member
Join Date: Mar 2006
Location: Massachusetts, New Bedford
Posts: 3,035
RE: After 7 weeks of waiting...
ORIGINAL: OnyxCobra
Eh, I paid a good chunk of change for them, i expected the quality to match the price. The color difference was only one of the few problems with them. No thanks, i want to be proud of these parts!
Eh, I paid a good chunk of change for them, i expected the quality to match the price. The color difference was only one of the few problems with them. No thanks, i want to be proud of these parts!