ring3r

I've got the same issue, it popped up after 6 days of ownership.

I live in Germany and so they're having to contact Ford America and then try ordering parts and it's just taking forever.

I just got word from the dealership that Ford instructed them to bleed air out of system and that they did it, but it didn't fix it (frustrating because I know exactly what the problem is...). They're waiting for a reply from Ford again to see what the next step is.

It's been 2.5 weeks since I gave them my brand new car and there has still been no parts ordered...I get that the dealership has to follow Ford's instructions otherwise they wont pay for the repairs....but 2.5 weeks and no progress at all? At least my extended warranty is paying for my rental but I paid for a 400+hp mustang, not a 90hp Audi. Kick me back a monthly payment and my insurance or something, jeez.

I tried contacting a Ford rep on these forums but never got a reply....this is taking so long that I definitely feel like there needs to be a sense of urgency on Ford's part. Do something....contact me, let me know what's going on, just get it fixed!

99gtstang

Protocol - They have to fix one thing at a time to try identifying the issue. I hate it, but that's how it is. My car has been having some sort of electrical issue and they did a reflash which did not fix the issue. Next they want to hook up a data logger, but it's not doing it enough again to take the machine with me.

Tech line has 0 reports for my issues.

My clutch pedal does what you're referring too, but it's still safe to drive I feel. I would pick it up and drive the hell out of it When a TSB comes out then get it fixed

ring3r

I can't shift at high RPM, the clutch doesn't fully engage if I do. I didn't buy the car to demurely tool around town......performance cars aren't an investment, they're an indulgence, and it's not acceptable to me to have a brand new product that I am unable to use for it's sole intended purpose: enjoyment. I didn't buy it to look cool, you know? I don't care about that at all.

But yes, I understand why they're doing it this way and I am not worried that they will leave the issue un-fixed...Ford is clearly trying to get the issue fixed, just with the lowest possible cost to themselves. It's just infuriating that the issue is clearly the result of a flawed design...I'm paying higher insurance without the benefit of the awesome vehicle I purchased. **** goes wrong, I get it, I'm not the type to have a knee-jerk reaction....the dealership emailed me yesterday after I contacted them asking for an update, and said they were really sorry about the delay but they're not allowed to do things on their own even if the fix is obvious. They know what to do to fix it, I know what to do to fix it....but it's still not fixed. And it will be at LEAST a full week until they even get the required parts. Meanwhile I continue to drive a car with 4 times less power and approximately zero fun.

DG_

Well, mine started exhibiting the same problem. The clutch pedal stick about 1-2" from the floor after high rpm shifts.
Reading this thread, it seems the dealer cannot fix the issue? Is it worth it having the dealer look at it?

ring3r

Yes, it is.

The dealer is just doing what ford tells them to. They exhausted all the options and now Ford has told them to replace the clutch cylinder. I hope that helps it, because if it doesn't fix the issue, it'll have been a MONTH without my car and still no fix.

99gtstang

I can only imagine. Mine was in the shop twice for about 3 days at a time. That killed me.... 30 days is a long time for such a small issue.

99gtstang

That could be the issue... let's hope.. I have noticed the longer I hold it in the better it gets.... I don't see how spring issue could get better by holding in longer.... Maybe it is hydraulic issue.

Keep us updated.

ring3r

Past the month mark now...Ford seems to think it's a hydraulic issue because the part they told the dealership to replace is the clutch cylinder. So now they're just waiting for it to actually ship here.

I just keep getting more and more pissed.....Once the dealership realized that I expect updates on my car they started doing it....I think that was just a cultural issue. But without some kind of explanation from Ford about what's going on or what the problem actually is I'm not very confidant it's getting fixed...I mean, if this doesn't do it, what am I supposed to do, wait another month?

gs462

Any update on this my 13 is doing it too???

Slowbra302

Mine is as well. Will monitor this thread. Also, will be trying to figure out which route I want to take to fix this.