Hey I sent an email already, but figured I could post here for a faster reply.

I went to install my new red Stangwires and one of the wires literally fell apart at the spark plug electrode connector. It looks like it was barely crimped onto the wire, if even at all. I didn't finish the install because of this, so I don't know if any of the others are any worse. They were also too long and before that one connector fell out, I was trying to figure out where to tuck the excess wire to prevent contact with my LT's.

Let me know what's up so we can fix this

Ryan

 

I got your email and will let you know asap, as this has never happened before. I will for sure need those back though to exchange them

 

I got the email, thanks for taking care of it. They're already back in the original bag and box they came in, including the connector.

Ryan

 

Hey dude I am shipping a BRAND NEW set out to you asap. Where are the messed up ones?

 

Send me a return shipping label and I'll send them out asap.

Ryan

 

We may not need them, but I will let you know

 

If you want I can get you some VERY hi-res pics of the broken connector, at least so you can show something to your supplier in the meantime.

Thanks for the help in taking care of this, I really appreciate it.

Ryan

 

Just send me some regular close up pics

 

Cool, I'll send them tomorrow.

Ryan

 

Hey sorry I haven't sent the pics, I've been out of town. I just got a call that the wires showed up 2 days ago. Thanks for all the help. I'll post the pics up as soon as I get back to my camera.

Ryan