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I GIVE THE !%$@ UP!
05-14-2008, 06:38 PM
#22
2nd Gear Member
Join Date: Dec 2007
Location: missouri
Posts: 155
RE: I GIVE THE !%$@ UP!
Glad to hear your dealer is making it right for you. My dealer has been really understanding and it sounds as if your car is getting everything that mine just got. Hope it works for you.
05-14-2008, 09:05 PM
#23
4th Gear Member
Join Date: Feb 2008
Location: Western PA
Posts: 1,163
RE: I GIVE THE !%$@ UP!
ORIGINAL: jakecat22
Well, just an update, dropped the car off at the dealership again this morning. Told them about the leak. They called like an hour later, stated they found the leak, it fried the electrical box in the kick panel. They ordered a new box and are pulling out the windshield and firewall to seal everything back up properly. They are going to pull the carpet out and replace it(that I did not expect). He said after they replace those, they are going to drive it a few days to see if the light comes back on. They don't want to give it back till they know it is fixed. Hopefully this will fix it.
I must say, I am very impressed with my dealership, they have gone out of the way for me. The service manager must have apologized 10 times in the short 5 minutes my wife and I were there dropping off the car. I made an appointment to bring my wife's 07 fusion in next week for the 10k service while I was there, he handed me his card, said see him when we bring it in, the service is on the house. Again, I am very satisified they are doing everything they can to fix it.
And for the bonus? No ford focus for a loaner this time, they gave us a totally decked out Mazda 6, really nice car, not a stang, but nice nonetheless.
I will keep ya'll updated, and thanks for the responses!
Well, just an update, dropped the car off at the dealership again this morning. Told them about the leak. They called like an hour later, stated they found the leak, it fried the electrical box in the kick panel. They ordered a new box and are pulling out the windshield and firewall to seal everything back up properly. They are going to pull the carpet out and replace it(that I did not expect). He said after they replace those, they are going to drive it a few days to see if the light comes back on. They don't want to give it back till they know it is fixed. Hopefully this will fix it.
I must say, I am very impressed with my dealership, they have gone out of the way for me. The service manager must have apologized 10 times in the short 5 minutes my wife and I were there dropping off the car. I made an appointment to bring my wife's 07 fusion in next week for the 10k service while I was there, he handed me his card, said see him when we bring it in, the service is on the house. Again, I am very satisified they are doing everything they can to fix it.
And for the bonus? No ford focus for a loaner this time, they gave us a totally decked out Mazda 6, really nice car, not a stang, but nice nonetheless.
I will keep ya'll updated, and thanks for the responses!
05-15-2008, 11:40 AM
#25
5th Gear Member
Join Date: Aug 2006
Location: Near Wash. DC Posts: 13,541
Posts: 2,497
RE: I GIVE THE !%$@ UP!
ORIGINAL: jakecat22
Well, just an update, dropped the car off at the dealership again this morning. Told them about the leak. They called like an hour later, stated they found the leak, it fried the electrical box in the kick panel. They ordered a new box and are pulling out the windshield and firewall to seal everything back up properly. They are going to pull the carpet out and replace it(that I did not expect). He said after they replace those, they are going to drive it a few days to see if the light comes back on. They don't want to give it back till they know it is fixed. Hopefully this will fix it.
I must say, I am very impressed with my dealership, they have gone out of the way for me. The service manager must have apologized 10 times in the short 5 minutes my wife and I were there dropping off the car. I made an appointment to bring my wife's 07 fusion in next week for the 10k service while I was there, he handed me his card, said see him when we bring it in, the service is on the house. Again, I am very satisified they are doing everything they can to fix it.
And for the bonus? No ford focus for a loaner this time, they gave us a totally decked out Mazda 6, really nice car, not a stang, but nice nonetheless.
I will keep ya'll updated, and thanks for the responses!
Well, just an update, dropped the car off at the dealership again this morning. Told them about the leak. They called like an hour later, stated they found the leak, it fried the electrical box in the kick panel. They ordered a new box and are pulling out the windshield and firewall to seal everything back up properly. They are going to pull the carpet out and replace it(that I did not expect). He said after they replace those, they are going to drive it a few days to see if the light comes back on. They don't want to give it back till they know it is fixed. Hopefully this will fix it.
I must say, I am very impressed with my dealership, they have gone out of the way for me. The service manager must have apologized 10 times in the short 5 minutes my wife and I were there dropping off the car. I made an appointment to bring my wife's 07 fusion in next week for the 10k service while I was there, he handed me his card, said see him when we bring it in, the service is on the house. Again, I am very satisified they are doing everything they can to fix it.
And for the bonus? No ford focus for a loaner this time, they gave us a totally decked out Mazda 6, really nice car, not a stang, but nice nonetheless.
I will keep ya'll updated, and thanks for the responses!
05-17-2008, 04:27 PM
#26
2nd Gear Member
Thread Starter
Join Date: Jan 2008
Location: Columbus, OH
Posts: 304
RE: I GIVE THE !%$@ UP!
SOOOOOOOOO, an update, I got my car back friday evening. Diagnosis:
There was a leak(so they say) where the Windshield wiper connects, and water was leaking into my dashboard and the floorboard. The water leaked onto the main computer and shorted out some things, so they replaced the main cpu in the car. Because they replaced the main cpu, they had to replace my pats keys. They also replace the carpeting in the car. Then, they ran a complete diagnostic and check the car over from front to back and back to front. Then they drove it for 20 miles, turned it off, let it sit and drove it for 20 more. They let it sit overnight(in the rain) and then drove it again in the morning.
They said it is good to go. I drove it all day today and no check engine light. It isn't raining today so I will have to wait for that to see if there is still a leak somewhere. I do feel relieved, hopefull the worst is behind me, I am just glad I get to drive my car again.
And a big THANK YOU to everyone on the forum for all of your help and suggestions!!!!!!!!
There was a leak(so they say) where the Windshield wiper connects, and water was leaking into my dashboard and the floorboard. The water leaked onto the main computer and shorted out some things, so they replaced the main cpu in the car. Because they replaced the main cpu, they had to replace my pats keys. They also replace the carpeting in the car. Then, they ran a complete diagnostic and check the car over from front to back and back to front. Then they drove it for 20 miles, turned it off, let it sit and drove it for 20 more. They let it sit overnight(in the rain) and then drove it again in the morning.
They said it is good to go. I drove it all day today and no check engine light. It isn't raining today so I will have to wait for that to see if there is still a leak somewhere. I do feel relieved, hopefull the worst is behind me, I am just glad I get to drive my car again.
And a big THANK YOU to everyone on the forum for all of your help and suggestions!!!!!!!!
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