Window Short-drop and calibration fix
12-31-2014, 09:18 AM
#21
My wife dealt with a service representative and his solution was to replace the top. Since we would be paying for it, it stopped there. We aren't going to spend what I'm sure would be a lot to fix something that was flawed from the start. Our mistake was timeliness and the cost was a ford dealership waving us down the road.
Deysha
12-31-2014, 04:33 PM
#22
Join Date: Aug 2013
Location: Indiana
Posts: 18
It was more than a little disappointing when the service representative told my wife that they would be replacing the top (based on the mileage) and then called the next day and said no, the warranty time frame had expired.
W. Carver
01-02-2015, 08:19 AM
#23
Deysha
01-26-2015, 07:21 PM
#25
Join Date: Aug 2013
Location: Indiana
Posts: 18
The best Ford would do for us is to offer $1,000 toward the cost of a new top. We're working people and we can't justify a $1,200 expense. I realize they were under no obligation to do anything, since the time frame (but not the mileage) of the warranty had expired by the time we brought it to their attention. The argument I made was that even though we waited too long, we feel like they could have replaced the top since it was this way from day 1. I guess we didn't point it out because we felt like it must have been OK with the quality people at Ford, so it must be OK. Turned out it wasn't. The car has been well maintained and garage kept. Anyway... I guess we'll just learn our little lesson.
01-26-2015, 08:29 PM
#26
4th Gear Member
Join Date: Mar 2014
Location: Austin, Texas
Posts: 1,155
The best Ford would do for us is to offer $1,000 toward the cost of a new top. We're working people and we can't justify a $1,200 expense. I realize they were under no obligation to do anything, since the time frame (but not the mileage) of the warranty had expired by the time we brought it to their attention. The argument I made was that even though we waited too long, we feel like they could have replaced the top since it was this way from day 1. I guess we didn't point it out because we felt like it must have been OK with the quality people at Ford, so it must be OK. Turned out it wasn't. The car has been well maintained and garage kept. Anyway... I guess we'll just learn our little lesson.
01-27-2015, 09:33 AM
#27
Join Date: Aug 2013
Location: Indiana
Posts: 18
Yeah... A $35k car that was flawed from the time it rolled out of the factory, and a giant corporation that shields itself from taking care of it with the letter of the warranty doesn't help bring us back for the next purchase. I wasn't crazy about the quick "No." I got when I asked if there was anyone else I could appeal to.
Last edited by 2012brembo50; 01-27-2015 at 09:37 AM. Reason: addition
01-28-2015, 05:56 PM
#28
6th Gear Member
Join Date: Sep 2006
Location: Gainesville, FL
Posts: 11,278
Mine does the same thing, but I don't have a convertible. It doesn't drop fast enough anymore, not as fast as the drivers side door. If you pull the door handle and wait 1/2 a second before opening, then it's no problem, but trying to get my wife to do that is futile.
Hello Florida Pony,
Sorry I haven't responded. I don't check the Forum regularly, but I received an email this morning about additions to the thread. The short answer is, "No, I haven't fixed the problem."
I paid the dealer $200 to adjust the window set-screws. If I open the door slowly, the window does clear the convertible top. But, since I'm the only one that knows or remembers to do that, and since it's the passenger door, well, it still nicks the top 99% of the time. Oh, and now the window leaks in really heavy rain or if I'm not careful with the hose when washing. I took it through a car wash once. I won't do that again.
I've used scissors to clip the fraying fabric. It looks better. I guess I've decided to live with it.
I had one other idea, to buy an aftermarket replacement window motor (available on Amazon) and try programming it to drop a little farther, hoping it would clear the top. I haven't tried that yet. I suspect the real problem is the position of the convertible top or the even the original design. Even if I can program the motor to drop the window another inch, if the window doesn't drop any faster, it will still nick the top.
Sorry that's not much help. If you try something different, pleas post it.
Sorry I haven't responded. I don't check the Forum regularly, but I received an email this morning about additions to the thread. The short answer is, "No, I haven't fixed the problem."
I paid the dealer $200 to adjust the window set-screws. If I open the door slowly, the window does clear the convertible top. But, since I'm the only one that knows or remembers to do that, and since it's the passenger door, well, it still nicks the top 99% of the time. Oh, and now the window leaks in really heavy rain or if I'm not careful with the hose when washing. I took it through a car wash once. I won't do that again.
I've used scissors to clip the fraying fabric. It looks better. I guess I've decided to live with it.
I had one other idea, to buy an aftermarket replacement window motor (available on Amazon) and try programming it to drop a little farther, hoping it would clear the top. I haven't tried that yet. I suspect the real problem is the position of the convertible top or the even the original design. Even if I can program the motor to drop the window another inch, if the window doesn't drop any faster, it will still nick the top.
Sorry that's not much help. If you try something different, pleas post it.
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