The $5000 email - two years later (it's a long one)

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03-18-2012, 01:19 AM

#11

siggyfreud

5th Gear Member

Thread Starter

Join Date: Oct 2009

Location: Oregon

Posts: 2,645

Quote:

Originally Posted by aaquib1992

This is actually an amazingly well put together argument. If I may ask, did you have to get an attorney involved?

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Thanks all for the comments. No, didn't have to get a lawyer involved, and never really intended to. I just wanted to show the dealership that despite what their sales manager believed, it was more in their interest to help me than to leave me hanging. It appears the general manager agreed. At the end of the battle the sales manager and I shook hands. I told him I understood that he was simply doing what he felt was in the company's best interest. It was never personal.

03-18-2012, 07:42 AM

#12

White05GT

3rd Gear Member

Join Date: May 2007

Location: Jacksonville NC

Posts: 968

You handled the situation much better than I would have. Hope I'm never faced with something like that.

03-25-2012, 10:37 AM

#13

roadpilot

Join Date: Mar 2012

Location: MI

Posts: 43

Quote:

Originally Posted by Lem-06

That ladies and gentlemen. Is how you bend the dealership over without lube.

No it's not. It's simply getting a business that tried to bend HIM over without lube to come clean and resolve the problem.

03-25-2012, 11:05 AM

#14

Menace

5th Gear Member

Join Date: Jan 2006

Location: Florida

Posts: 2,398

That was an interesting read. I have to say I have lost all faith in Ford and their service. Not only do they rarely want to fix issues, but when they do fix issues they do it no better than Joe Schmoe; resulting in a sloppy, unprofessional solution that sometimes is no solution at all. I will not be purchasing another ford again, simple.