Is this common for ford to service a saleen this way?
#1
Is this common for ford to service a saleen this way?
All right, as per my previous post, I took in my 2002 Saleen S281 N/A for the dash guages to be fixed since they would not indiglo at nite. Well, ford calls me back and says that they have to send back the dash cluster guages to Saleen for repair or replacement. And that can take anywhere from 3-4 weeks. So I am just SOL without my car for a month???? That sucks!!! Is this the type of service I can expect from Ford anytime my saleen has something wrong with it. I will be out a car for a month. THat's BS. And worst of all they dont even provide a loaner!
#2
RE: Is this common for ford to service a saleen this way?
When my 01 needed a new wing they ordered it from Saleen and then tried to put it on (it also rubbed the fenders). I'm not sure what is required to fix your cluster, but perhaps they can get Saleen to send a new one out and then just swap it when it gets there. Then Saleen can fix yours and use it in another car or something.
#3
RE: Is this common for ford to service a saleen this way?
ya the indiglos are gay when they go out cuz you have to replace the whole thing and not jus a bulb i can see them want to send it in. easier on there part. but they really wouldnt have to it is quite easy to change the gauges jus takes time and a person w/o a temper but 3-4 weeks good god id jus drive w/o it who cares how fast your really goin and jus keep your tank filled
#4
RE: Is this common for ford to service a saleen this way?
Call Saleen and explain your predicament to them. Often times they will do a little more than your ford dealer to accomidate you. If you call 1-800-888-8945 and hit the #2 button, you will get David Deem's extension in warranties. Leave him a message and explain your predicament, and I bet he will help you out. I think it will be possible for you to have a new cluster sent to your dealer. You might have to pay for the new unit up front, but you will be credited back for the warrantied piece once Saleen gets it back.
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