Oh how I hate Ford + Dealer, let me count the ways.
12-01-2007, 01:53 PM
#31
5th Gear Member
Join Date: Apr 2006
Posts: 2,006
RE: Oh how I hate Ford + Dealer, let me count the ways.
The paint and body shop I deal with has the contract for the local Ford dealer and he is constantly swamped. And that's just working for one dealer; he does of course do outside work but the dealer gets top priority. As a matter of fact I'm dropping my car off to him Monday to get my hood repainted and it will probably be there all week.
12-01-2007, 03:48 PM
#32
4th Gear Member
Join Date: Aug 2005
Location: alberta, canada
Posts: 1,940
RE: Oh how I hate Ford + Dealer, let me count the ways.
ORIGINAL: svt93style
Need to vent and inform.
I will never buy a new car again.
I have an 2006 GT that curently has 12k, Tungsten Grey. Brought issues to dealers attention at 9k.
Turns out my whole rear drivers quarter was painted, has started to peel..clearcoat, paint chiping away at the gas door..water getting under clear. Horrible.
Confronted dealer (in texas) claimed 1st. I did it, then it was the Transport, then it was a warranty issue...said they'd get it resloved an contact my local dealer in VA (I was moving)
Didn't do it.
Ford denied my warranty claim, dealer denies my claim...they expect me just to sit here with my paint falling off...not to mention the whole quarter is a different color...(got noticeable with time)
Now I have a Lawyer but ****...not much you can do when battleing Ford....
Absolutley disgusts me. $1400 to fix. Lawyer says I hopefully will get $4-$5k but could go to trial...2-3 yrs...etc...
I will never buy new again...I will never buy from Ford again...your warranty is worthless...they won't even honor my front bumper..which is a seperate issue...mottling on the front bumper...looks all patchy..."I don't see it"
FYI. Dealer was Bill Utter Ford in Denton Tx.
Need to vent and inform.
I will never buy a new car again.
I have an 2006 GT that curently has 12k, Tungsten Grey. Brought issues to dealers attention at 9k.
Turns out my whole rear drivers quarter was painted, has started to peel..clearcoat, paint chiping away at the gas door..water getting under clear. Horrible.
Confronted dealer (in texas) claimed 1st. I did it, then it was the Transport, then it was a warranty issue...said they'd get it resloved an contact my local dealer in VA (I was moving)
Didn't do it.
Ford denied my warranty claim, dealer denies my claim...they expect me just to sit here with my paint falling off...not to mention the whole quarter is a different color...(got noticeable with time)
Now I have a Lawyer but ****...not much you can do when battleing Ford....
Absolutley disgusts me. $1400 to fix. Lawyer says I hopefully will get $4-$5k but could go to trial...2-3 yrs...etc...
I will never buy new again...I will never buy from Ford again...your warranty is worthless...they won't even honor my front bumper..which is a seperate issue...mottling on the front bumper...looks all patchy..."I don't see it"
FYI. Dealer was Bill Utter Ford in Denton Tx.
12-01-2007, 04:32 PM
#33
4th Gear Member
Join Date: May 2006
Location: Norfolk, VA
Posts: 1,412
RE: Oh how I hate Ford + Dealer, let me count the ways.
ORIGINAL: light speed
you modded your car and expected them to accept your warranty? wow
you modded your car and expected them to accept your warranty? wow
ORIGINAL: light speed
this is why you dont mod it
this is why you dont mod it
12-02-2007, 12:23 AM
#35
6th Gear Member
Join Date: Apr 2005
Location: West Los Angeles
Posts: 5,390
RE: Oh how I hate Ford + Dealer, let me count the ways.
Unless you buy a Lexus or better, expect that sort of treatment from any car company!
It's become like that movie The Rainmaker, where company's first step upon receiving a complaint like your is to "DENY THE CLAIM"! They want to make it so difficult to resolve the problem that you'll just quit and go away.
Hiring a lawyer will rarely help, because he/she takes too much of any settlement and most of those things don't go to trial but to arbitration!
All you can do is keep taking it back to dealerships. Maybe one that wants your business will make you happy and take care of it?
It's become like that movie The Rainmaker, where company's first step upon receiving a complaint like your is to "DENY THE CLAIM"! They want to make it so difficult to resolve the problem that you'll just quit and go away.
Hiring a lawyer will rarely help, because he/she takes too much of any settlement and most of those things don't go to trial but to arbitration!
All you can do is keep taking it back to dealerships. Maybe one that wants your business will make you happy and take care of it?
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