2005-2014 Mustangs Discussions on the latest S197 model Mustangs from Ford.

Hole in one HOOD

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Old Dec 31, 2007 | 07:03 PM
  #1  
My Yellow Stang's Avatar
My Yellow Stang
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Joined: Nov 2007
Posts: 75
From: Washington
Default Hole in one HOOD

Had ordered new True FiberGT-S hood fromFast Toys. It arrived today, opened box and found a hole near where it fits cloce tothe winshield, carton had same hole. Opened it with driver present and refused shipment. Will call Fast Toys when they open for business after the 7th of Jan

Just a down day
Old Dec 31, 2007 | 07:49 PM
  #2  
Leos06gtLL's Avatar
Leos06gtLL
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Joined: Dec 2006
Posts: 978
From: SO CAL
Default RE: Hole in one HOOD

as someone that works for a shipping company "the biggest one" i would nt blame fast toys unless it doesnt have 2inches of packing all the way around.....stuff happends sometimes sadlly
Old Dec 31, 2007 | 07:51 PM
  #3  
My Yellow Stang's Avatar
My Yellow Stang
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From: Washington
Default RE: Hole in one HOOD

Not blaming Fast Toys, Just upsetting
Old Dec 31, 2007 | 07:53 PM
  #4  
pascal's Avatar
pascal
S197 Section Modder-ator
 
Joined: Sep 2007
Posts: 13,373
From: Orlando FL
Default RE: Hole in one HOOD

Same here. Wouldn't blame FastToys on this.
I'm curious to see how it's gonna go from here though. No more coments.
Old Dec 31, 2007 | 07:57 PM
  #5  
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blueherd02gt
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Joined: May 2006
Posts: 4,182
From: Tennessee
Default RE: Hole in one HOOD

Thats why you inspect the box before you open it. Shipping companies get so many false claims that when one is real they harass you so you just give up. And they make you wait hours for cust service to deal with you so you can't hold the driver responsible. I had to threaten to call the cops on a driver once for destruction of property to have some sort of referance on file because I bought a plasma TV online and it had obviously been droppped. The driver asked me to open the box to check it out and when I said I didn't want it he refused because I opened it. So I called 911 with him standing there and then he wanted to act right..
Old Dec 31, 2007 | 08:55 PM
  #6  
5150PONY's Avatar
5150PONY
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Joined: Feb 2006
Posts: 214
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Default RE: Hole in one HOOD

You shouldnt have any prob as long as you sign the damage/refuse shipment. They will send you a replacement I am sure....
Old Jan 2, 2008 | 03:15 PM
  #7  
Leos06gtLL's Avatar
Leos06gtLL
3rd Gear Member
 
Joined: Dec 2006
Posts: 978
From: SO CAL
Default RE: Hole in one HOOD

yeah we get a lot of stuff that is shipped already damage just so they can claim it
Old Jan 2, 2008 | 03:33 PM
  #8  
Caution's Avatar
Caution
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Joined: Nov 2006
Posts: 4,132
From: California
Default RE: Hole in one HOOD

That does suck but it does happen -- hopefully it pans out for you -- keep us posted
Old Jan 2, 2008 | 03:51 PM
  #9  
MELLOWYELLOW06's Avatar
MELLOWYELLOW06
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Joined: Oct 2006
Posts: 5,585
From: Los Angeles
Default RE: Hole in one HOOD

That really sucks. I hope you get the right resolution from the ones responsible. Glad you opened it with driver present otherswise it would have been a whole world of grief.
Old Jan 2, 2008 | 04:52 PM
  #10  
157dB's Avatar
157dB
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From: NW Arkansas
Default RE: Hole in one HOOD

Pic of the damage?
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