The Spoiler Store
04-02-2008, 12:17 PM
#1
Thread Starter
Join Date: Sep 2006
Location:
Posts: 7
The Spoiler Store
I have been a lurker on here for a few years but this is some thing i needed to post about. After reading all of the good things about the spoiler store i decided to buy one of their gt500 knock off spoilers for 130 shipped. But so far i have recieved good service.I waited almost a week for them to reply back after i gave them my paint code( legend lime green). Now today almost three weeks after ordering and just coming home from a wicked test at college, my day certainly got better when fedex arrived. i quickly drove over to the garage i rent (since my car is in winter storage) in my p.o.s. 92 pontiac grandam i get the tools ready, pull my stock spoiler off and then proceed to open the box.And what do i see i a **** honda civic spoiler painted my color. the only reason i knowit is a honda spoiler is my ex G/f had one and it looks identical. So basically i am asking has any one else had this kind of service or am i just having a terrible day Josh
04-02-2008, 12:23 PM
#2
5th Gear Member
Join Date: May 2005
Location: NY
Posts: 2,518
RE: The Spoiler Store
thats just absolute baloney. Drop them an email and tell them you received a honda civic spoiler, you want them to mail you the correct one and have a prepaid slip for return shipping on the wrong spoiler.
04-02-2008, 12:41 PM
#5
5th Gear Member
Join Date: Sep 2007
Location: Tampa, FL
Posts: 2,181
RE: The Spoiler Store
Not to stick up for them (in fact, I didn't even buy mine from them), but mistakes happen. At least give them a chance to make it right before starting to flame them. Have you called them yet?
04-02-2008, 12:44 PM
#6
4th Gear Member
Join Date: Oct 2007
Location: Hawthorne, CA
Posts: 1,970
RE: The Spoiler Store
+1
Of course get in contact with them first and see if they will fix the problem. If they don't fix the problem and give you bad costomer service with an attitude, then you can bag on them.
Of course get in contact with them first and see if they will fix the problem. If they don't fix the problem and give you bad costomer service with an attitude, then you can bag on them.
04-02-2008, 01:52 PM
#9
Thread Starter
Join Date: Sep 2006
Location:
Posts: 7
RE: The Spoiler Store
i emailed them they are sending fedex back to pick it up. supposably they knew they messed up and were going to email but i beat them to it. I was not trying to bash them, i was just asking if any one else has had problems with them because i paid them, waited almost three weeks withlittle response, and then recieved the wrong one. To me that's not great service but iam trusting of everyone on here and their compliments of the company. i'll just be happy once they send right one.