Hi All...

I need some advice and documentation. I have a 2006, 6cyl, Mustang Premium Coup. The car was purchased in December 2006, so it is actually a year newer than you might think. Since I've owned it, I've put on 16,000 miles, mostly highway.

This week I took it on a trip about 100 miles from my home. It began smoking under the hood and then I couldn’t shift gears...seemed like a clutch problem. I needed to have it towed.

I took it to the Ford dealership where I bought it, and guess what...not under warrantee! I couldn't believe it! I am the only one that has ever driven the car and I have been driving a manual transmission for 34 years.

I told the dealership to go ahead and fix it (for over $1200) but to expect to see me in small claims court. I plan to present a mileage log, maintenance records, etc. This car has been babied since the day I bought it and garaged in the winter.

So, I need help from some Mustang gurus.

Please reply directly to my e-mail at fudinj@gmail.com with your answers to the following questions...

1. Is it a common occurrence or is it unusual for a clutch to die after 16,000 miles?
2. Although it may be a Ford policy, does it seem reasonable that I should have to pay for this repair?
3. Please provide any other insight that might help my case if presented before a judge. I'm interested in pros and cons, because I want to present it to the judge fairly balanced in hopes that the decision will be based on all the facts I can gather.

Thank you all!

Jeff

 

1. no
2. no
3. sorry not too much to give except for this bump that will put the thread to the top of the first page so more people will see it.

Hope you get everything sorted out and all the relevant information you need.

 

1. No
2. "If" you can prove that it was caused by a manufactures defect, improperty install or a faulty part.

 

you killed your clucth... >_>


Ford doesnt do wear and tear.... sadly...


gatta find out if ita defect by looking into it

 

I don't understand why it's not under warranty? And this doesn't seem like a case of "wear and tear" with only 16k miles on it. If the car is still under warranty, tell the service manager you want to speak directly to the underwriter. This smells like typical Ford BS warranty denial to me.

And why was it smoking? I'm wondering if the slave cylinder began leaking and that's why you lost your ability to shift?

Document everything down to the last detail.

 

Did you keep your parts? If so, that might be a good way for another, impartial, mechanic to give you a better sense if the problem was the result of wear and tear, or some manufacturer's defect.

Also, 1200 sounds a little high for a replacement stock clutch.