My 3.7 problem, chapter 2
10-19-2010, 01:48 PM
#21
3rd Gear Member
Join Date: Apr 2005
Location:
Posts: 602
I would take it back to the dealer and let it sit there until they fix it. If after thirty days the lemon law takes effect you get a new car. However I bet they fix it before that happens.
10-19-2010, 01:58 PM
#22
5th Gear Member
Join Date: Sep 2004
Location: Woodbridge, VA
Posts: 3,411
I agree on that this is totally ridiculus.
There is no way you should have to drive around with brand new
friggin car that has a bum engine.
Screw the calm down. You have every right to be absolutey enraged
about this. If they really stand by their product and customers they should put a new
friggin engine in your car and fix the problem AFTER.
They obviously are'nt working on fixing YOUR engine or it would be apart with
workers looking at it right now.
COMPLETE B.S.
You need to stop allowing yourself to be a victim here because you are.
They don't give a crap about your car.
What happens if it takes them 6 months or a year to find and fix this problem on
other cars? You need to stop asking and start demanding.... NOW.
Or else they are going to play you like a friggin fiddle.
Tell them to give you a car that works, or reimburse your hard earned money....NOW.
There is no way you should have to drive around with brand new
friggin car that has a bum engine.
Screw the calm down. You have every right to be absolutey enraged
about this. If they really stand by their product and customers they should put a new
friggin engine in your car and fix the problem AFTER.
They obviously are'nt working on fixing YOUR engine or it would be apart with
workers looking at it right now.
COMPLETE B.S.
You need to stop allowing yourself to be a victim here because you are.
They don't give a crap about your car.
What happens if it takes them 6 months or a year to find and fix this problem on
other cars? You need to stop asking and start demanding.... NOW.
Or else they are going to play you like a friggin fiddle.
Tell them to give you a car that works, or reimburse your hard earned money....NOW.
10-19-2010, 02:34 PM
#24
1st Gear Member
Join Date: Jan 2009
Location: Texas
Posts: 142
10-19-2010, 02:45 PM
#26
4th Gear Member
Join Date: Apr 2010
Location: MI
Posts: 1,292
I agree on that this is totally ridiculus.
There is no way you should have to drive around with brand new
friggin car that has a bum engine.
Screw the calm down. You have every right to be absolutey enraged
about this. If they really stand by their product and customers they should put a new
friggin engine in your car and fix the problem AFTER.
They obviously are'nt working on fixing YOUR engine or it would be apart with
workers looking at it right now.
COMPLETE B.S.
You need to stop allowing yourself to be a victim here because you are.
They don't give a crap about your car.
What happens if it takes them 6 months or a year to find and fix this problem on
other cars? You need to stop asking and start demanding.... NOW.
Or else they are going to play you like a friggin fiddle.
Tell them to give you a car that works, or reimburse your hard earned money....NOW.
There is no way you should have to drive around with brand new
friggin car that has a bum engine.
Screw the calm down. You have every right to be absolutey enraged
about this. If they really stand by their product and customers they should put a new
friggin engine in your car and fix the problem AFTER.
They obviously are'nt working on fixing YOUR engine or it would be apart with
workers looking at it right now.
COMPLETE B.S.
You need to stop allowing yourself to be a victim here because you are.
They don't give a crap about your car.
What happens if it takes them 6 months or a year to find and fix this problem on
other cars? You need to stop asking and start demanding.... NOW.
Or else they are going to play you like a friggin fiddle.
Tell them to give you a car that works, or reimburse your hard earned money....NOW.
10-19-2010, 02:52 PM
#27
Gentleman's Relish
Join Date: Feb 2005
Location: AZ
Posts: 13,090
A dealership isn't going to figure out a solution, and its been a week, not 6 months. Be mad all you want, its not going to get you anything. You can be more aggressive and start calling everyday, both the dealership and this zone rep. Theres a big difference between mad and aggressive
If not, get something like a service sheet from them with the diagnosis and their solution to the problem. If they refuse then you have a reason to be leary of what they're telling you. If not, there's not much else you can do. Perhaps a different dealer?
And like was stated in the other thread that was closed. This is only one side of the story.
10-19-2010, 03:11 PM
#28
5th Gear Member
Join Date: Sep 2004
Location: Woodbridge, VA
Posts: 3,411
+1 something else to perhaps consider. Have you asked the dealer what you should do? (I believe you said they wanted to give you the car back "as-is"), Simply ask, will it void your warranty?
If not, get something like a service sheet from them with the diagnosis and their solution to the problem. If they refuse then you have a reason to be leary of what they're telling you. If not, there's not much else you can do. Perhaps a different dealer?
And like was stated in the other thread that was closed. This is only one side of the story.
If not, get something like a service sheet from them with the diagnosis and their solution to the problem. If they refuse then you have a reason to be leary of what they're telling you. If not, there's not much else you can do. Perhaps a different dealer?
And like was stated in the other thread that was closed. This is only one side of the story.
That's what he's saying in his initial post. He's trying to contact the dealer and ask what can be done, and they're basically shunning him. That is the problem in itself. The dealer shouldn't be selling cars with a license and all of that if it can't even provide repairs and answers for the cars they sell.
He's asking for help and reaching out, it's not the OP who's doing the shunning. The dealership is shunning him. If the dealership was giving him answers and at least REACHING OUT to do everything they can do to fix this engine (or at least give him his money back or another new v6) then it'd be another story. But they're not.
10-19-2010, 03:20 PM
#29
1st Gear Member
Join Date: Jan 2009
Location: Texas
Posts: 142
I am sorry but I am going to have to use Ford's history against it here. I mean they are known for their terrible behavior in the past so I am going to take this guys word as being fairly accurate.
Does that mean I think Ford will treat all this way or all situations this way? No. However there needs to be a better solution then to just drive it around until the engine fractures.
Does that mean I think Ford will treat all this way or all situations this way? No. However there needs to be a better solution then to just drive it around until the engine fractures.
10-19-2010, 03:22 PM
#30
1st Gear Member
Thread Starter
Join Date: Jan 2007
Location: Stafford, VA, USA
Posts: 139
FINALLY!!!!
I went on Facebook and found the Ford page. Emailed the customer rep who runs the page. She contacted the Ford Operations Manager who called us and offered us some options that Ford will do to make this right. He was a breath of fresh air in this whole ordeal. My wife and I will be discussing what to do tonight (which option to choose). I'll post our decision tomorrow after we call him back.
Keep your fingers crossed for us.
Keep your fingers crossed for us.
Last edited by tr6nut; 10-19-2010 at 03:54 PM.