I recently purchased the Raxiom Gen5 Tail Lights and I installed them yesterday. I know this is just a plug and play deal so I was confused what happened next. I tested the lights and they work a bit off. When I hit the turn signal left or right, both halo LED's light as well as which side sequential was hit. So if I hit the left turn signal the left halo and right halo would blink and the left middle lights would sequence. The right side would be the same thing just right middle lights would sequence. I have no idea why this happens. When the hazards are on, All the lights blink. The halos and middle lights. When the park lights are on though, everything works normal. I then turned off the car and when away for a few minutes. I returned and checked the lights again and they magically worked as they should. I was shocked to what had changed but thought maybe it just worked itself out. I woke this morning and started the car up and checked the lights again, but they were back to the crazy blinking. I am going crazy at this point. I have led bulbs on my turn signals in front but never had a problem with them affecting my tails, do you guys think maybe that's the problem? I had LED taillights before and it never affected them. I don't know how a plug and play thing would act so strange. I also had the first set sent back and got a second set and same thing. I hope you guys can help.

 

You should take a video and post it. I'm having a bit of trouble following what you're trying to explain.

 

Hey,

I'm sorry to hear about the troubles you are having with your tails. These are certainly an awesome set of lights, but they have to be functional at the same time.

Being, for the most part a plug in play design I can't imagine it being anything but the internal wiring or components. All Raxiom products are covered under a 2 year warranty, and this certainly falls under that category.

If you will PM me your information I would be more than happy to get you set up for a replacement set. I know tail lights are a critical component of the car, so I am also going to send these out expedited for you ASAP. I will also throw a t-shirt in as a token of our appreciation.

Please send me a PM with your information and shirt size. If you have any questions in the mean time feel free to get back in touch myself. Once again I apologize for the inconvenience and I will see that this is resolved in a timely manner.

-Dan

 

AM showing why they are tops! Nice work Dan.

 

Awesome service!!!