Complaint Letter
Thread Starter
Joined: Nov 2005
Posts: 3
Complaint Letter
Here is a letter that is being sent to Ford Motor Company about a recent experience in trying to purchase a 2006 Mustang GT:
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Thursday, November 17, 2005
Dear Ford Motor Company,
I am writing to voice a complaint that I have concerning my recent experience at one of your dealerships located in Clearwater, Florida.
On Tuesday, November 15, 2005, I stopped in Freedom Ford in Clearwater, Florida to look at a 2006 Mustang GT, to learn more about your product, and inquire about purchasing a Mustang GT. After several minutes, I was approached by Bruce Baginsky, a sales representative with Freedom Ford. After a brief introduction, I explained to him that I was interested in the purchase of a 2006 Mustang GT, and would like to test drive a model.
After we took a unit located on the dealer lot out for a test drive, I told the salesman that I am interested in buying a Mustang GT, but I have a trade-in, which is my wife’s vehicle, and wanted to bring her back with the vehicle to start the process of purchasing the Mustang GT. I informed the salesman of what I would like the car to have included, and although he did not have one exactly equipped as I wanted, he researched and did locate one exactly the way I wanted, and said he would do a dealer trade for it so I can purchase it from Freedom Ford.
On Wednesday, November 16, 2006, my wife and I went to Freedom Ford to purchase a 2006 Mustang GT. We again took a test drive, and upon my return, the salesman informed me that he had indeed located the Mustang GT that matched my requirements, and would have it sent over and be available for delivery by the weekend.
We gave our salesman the keys to our trade-in, a 1998 Pontiac Firebird that we purchased brand new from Pontiac so that their appraiser could review the car. After a short time, the appraiser returned and the salesman went into the sales manager’s office to work out the numbers for what they would be willing to offer for our trade-in.
Our salesman returned, and very excitedly offered us $3400 for our Pontiac. When I told him the car is worth more then what they were offering, and I was not interested in what they had to offer. Our salesman then went on to inform us that although our vehicle was in very good condition, the only thing they found wrong with it was that it does not blow cold air from the air conditioner. I then explained to him I was aware of that, for only a couple of months ago I went to Pontiac to inquire about it, and I was told that it needed to be recharged, and the cost would be around $100 plus tax, and would take an hour or so. I never got it fixed, but I know fully what it would take to correct it. After explaining that to our salesman, we were told that the appraiser said it was leaking. I then asked if he was a mechanic, and I was very angrily told that he has been in the business for 27 years, and said it was leaking. Taking his word at face value, I told him that the car has already been inspected by Pontiac, and what it would cost to correct, and that car is leaking nothing.
After another round of back-and-forth on the price, I quickly saw that this was going nowhere, so I told my salesman I would take the car to Pontiac the following day, have it fixed for $100, and that would solve that problem, and upon correction, I wanted a fair market trade-in value for our vehicle. He then asked me what I wanted for the Firebird, and I told him $5300. He then asked me how I arrived at that figure, and I showed him a print out that I ran just the day before from two sources, Edmunds and Kelly Blue Book, with the Kelly Blue Book value came directly from Ford Motor Credit.
After seeing my documentation on the vehicle, he then had his sales manager print the same report, and handed it to me. His report said $4800, so I then ask him why they would low-ball me an offer of $3400 when they know it is worth at least $4800. Again, he said it was because of the air, and my reply was that they are asking me to pay $1400 to recharge the system, which is unacceptable at this point.
Seeing that this experience was going nowhere at this point, I agreed to continue our deal of $4875 for the Firebird, and the car will have cold air upon taking delivery of the new Mustang GT, and if they agreed, I will buy the vehicle tonight, provided everything else is acceptable.
After several minutes, our salesman returned and said the sales manager had accepted our offer of $4875 for the Firebird, and upon agreement I would take it up to Pontiac to re-charge the system so it would blow cold air, since the dealership doesn’t have the means to work on Pontiacs. I agreed, and then our salesman picks up the phone to call the manager that we accepted the deal, and to start the process of paperwork.
Before he could finish however, I stopped him I told our salesman that we aren’t done yet, for we only had agreed to the price of our trade-in and now need to get a price on the Mustang GT, for we haven’t even discussed that part of our deal yet, only the part of the trade-in.
I then supply him with my 7-digit A-Plan code, and this is when it got real ugly. He tells the person on the other end to “…wait, he pulled a (explicative) A-Plan out, you need to come up here”. When I inquired what the problem was, very angrily I was informed that he would not sell me a Mustang GT off the lot, especially a dealer located or dealer traded vehicle at A-Plan price. When I asked why, he told me he looses money, but if I wanted, he would be more then happy to order one for me.
I then explained to him I was more then happy to purchase a 2006 Mustang GT that was ordered for me, and don’t mind the fact that I will have to wait for it to be built and shipped to the dealership for delivery. At this point, I then ask him to go pull the paperwork on the vehicle, and ask to see the A-Plan price. He leaves, comes back empty handed, and gives me a “’round-about figure” for the Mustang GT, and provides me no documentation whatsoever.
At this point, I am very irritated at the behavior of not only the salesman, but the entire dealership at how they are handling this deal. I explain once again to our salesman all I wanted and expect is two things: 1) fair market value for our trade-in and 2) the A-Plan price for the vehicle I wish to purchase, and I want to see the paperwork so I know what I am to pay for this vehicle.
Our salesman then says he will get everything in order, but the whole time very difficult to work with, and basically treating us as bad as one could be treated at this point, making it hard to justify why I should even be purchasing a Ford product in the first place. Reluctantly, he starts to fill-out the paperwork, when my wife asks him how long it will take to take delivery of the Mustang GT since it was being ordered. We were informed that it could take anywhere from 6 to 12 weeks, maybe even longer. My wife then asks when the Mustang GT does come in, that we will get $4750 for her trade-in.
The response, point-blank, was no, he cannot guarantee anything at this point, for the price we agreed upon may or may not be the same price they are willing to offer when the Mustang GT is delivered. Upon hearing that, we told him there is no way we were willing to sign an open-ended deal like that, for that is simply unethical of a dealer to even suggest something like that, and his response was that the price for the trade-in was good only for the date written on top of the paperwork, and not when the ordered vehicle is delivered.
Never would I buy anything with such an open-ended condition such as this, and this type of business practice is totally unacceptable. So, after a short pause, my wife and I promptly walked out of the Ford dealership, and not buying anything.
Also, during this entire experience, not once did our salesman
--------------------------------------
Thursday, November 17, 2005
Dear Ford Motor Company,
I am writing to voice a complaint that I have concerning my recent experience at one of your dealerships located in Clearwater, Florida.
On Tuesday, November 15, 2005, I stopped in Freedom Ford in Clearwater, Florida to look at a 2006 Mustang GT, to learn more about your product, and inquire about purchasing a Mustang GT. After several minutes, I was approached by Bruce Baginsky, a sales representative with Freedom Ford. After a brief introduction, I explained to him that I was interested in the purchase of a 2006 Mustang GT, and would like to test drive a model.
After we took a unit located on the dealer lot out for a test drive, I told the salesman that I am interested in buying a Mustang GT, but I have a trade-in, which is my wife’s vehicle, and wanted to bring her back with the vehicle to start the process of purchasing the Mustang GT. I informed the salesman of what I would like the car to have included, and although he did not have one exactly equipped as I wanted, he researched and did locate one exactly the way I wanted, and said he would do a dealer trade for it so I can purchase it from Freedom Ford.
On Wednesday, November 16, 2006, my wife and I went to Freedom Ford to purchase a 2006 Mustang GT. We again took a test drive, and upon my return, the salesman informed me that he had indeed located the Mustang GT that matched my requirements, and would have it sent over and be available for delivery by the weekend.
We gave our salesman the keys to our trade-in, a 1998 Pontiac Firebird that we purchased brand new from Pontiac so that their appraiser could review the car. After a short time, the appraiser returned and the salesman went into the sales manager’s office to work out the numbers for what they would be willing to offer for our trade-in.
Our salesman returned, and very excitedly offered us $3400 for our Pontiac. When I told him the car is worth more then what they were offering, and I was not interested in what they had to offer. Our salesman then went on to inform us that although our vehicle was in very good condition, the only thing they found wrong with it was that it does not blow cold air from the air conditioner. I then explained to him I was aware of that, for only a couple of months ago I went to Pontiac to inquire about it, and I was told that it needed to be recharged, and the cost would be around $100 plus tax, and would take an hour or so. I never got it fixed, but I know fully what it would take to correct it. After explaining that to our salesman, we were told that the appraiser said it was leaking. I then asked if he was a mechanic, and I was very angrily told that he has been in the business for 27 years, and said it was leaking. Taking his word at face value, I told him that the car has already been inspected by Pontiac, and what it would cost to correct, and that car is leaking nothing.
After another round of back-and-forth on the price, I quickly saw that this was going nowhere, so I told my salesman I would take the car to Pontiac the following day, have it fixed for $100, and that would solve that problem, and upon correction, I wanted a fair market trade-in value for our vehicle. He then asked me what I wanted for the Firebird, and I told him $5300. He then asked me how I arrived at that figure, and I showed him a print out that I ran just the day before from two sources, Edmunds and Kelly Blue Book, with the Kelly Blue Book value came directly from Ford Motor Credit.
After seeing my documentation on the vehicle, he then had his sales manager print the same report, and handed it to me. His report said $4800, so I then ask him why they would low-ball me an offer of $3400 when they know it is worth at least $4800. Again, he said it was because of the air, and my reply was that they are asking me to pay $1400 to recharge the system, which is unacceptable at this point.
Seeing that this experience was going nowhere at this point, I agreed to continue our deal of $4875 for the Firebird, and the car will have cold air upon taking delivery of the new Mustang GT, and if they agreed, I will buy the vehicle tonight, provided everything else is acceptable.
After several minutes, our salesman returned and said the sales manager had accepted our offer of $4875 for the Firebird, and upon agreement I would take it up to Pontiac to re-charge the system so it would blow cold air, since the dealership doesn’t have the means to work on Pontiacs. I agreed, and then our salesman picks up the phone to call the manager that we accepted the deal, and to start the process of paperwork.
Before he could finish however, I stopped him I told our salesman that we aren’t done yet, for we only had agreed to the price of our trade-in and now need to get a price on the Mustang GT, for we haven’t even discussed that part of our deal yet, only the part of the trade-in.
I then supply him with my 7-digit A-Plan code, and this is when it got real ugly. He tells the person on the other end to “…wait, he pulled a (explicative) A-Plan out, you need to come up here”. When I inquired what the problem was, very angrily I was informed that he would not sell me a Mustang GT off the lot, especially a dealer located or dealer traded vehicle at A-Plan price. When I asked why, he told me he looses money, but if I wanted, he would be more then happy to order one for me.
I then explained to him I was more then happy to purchase a 2006 Mustang GT that was ordered for me, and don’t mind the fact that I will have to wait for it to be built and shipped to the dealership for delivery. At this point, I then ask him to go pull the paperwork on the vehicle, and ask to see the A-Plan price. He leaves, comes back empty handed, and gives me a “’round-about figure” for the Mustang GT, and provides me no documentation whatsoever.
At this point, I am very irritated at the behavior of not only the salesman, but the entire dealership at how they are handling this deal. I explain once again to our salesman all I wanted and expect is two things: 1) fair market value for our trade-in and 2) the A-Plan price for the vehicle I wish to purchase, and I want to see the paperwork so I know what I am to pay for this vehicle.
Our salesman then says he will get everything in order, but the whole time very difficult to work with, and basically treating us as bad as one could be treated at this point, making it hard to justify why I should even be purchasing a Ford product in the first place. Reluctantly, he starts to fill-out the paperwork, when my wife asks him how long it will take to take delivery of the Mustang GT since it was being ordered. We were informed that it could take anywhere from 6 to 12 weeks, maybe even longer. My wife then asks when the Mustang GT does come in, that we will get $4750 for her trade-in.
The response, point-blank, was no, he cannot guarantee anything at this point, for the price we agreed upon may or may not be the same price they are willing to offer when the Mustang GT is delivered. Upon hearing that, we told him there is no way we were willing to sign an open-ended deal like that, for that is simply unethical of a dealer to even suggest something like that, and his response was that the price for the trade-in was good only for the date written on top of the paperwork, and not when the ordered vehicle is delivered.
Never would I buy anything with such an open-ended condition such as this, and this type of business practice is totally unacceptable. So, after a short pause, my wife and I promptly walked out of the Ford dealership, and not buying anything.
Also, during this entire experience, not once did our salesman
1st Gear Member
Joined: Nov 2005
Posts: 122
From:
RE: Complaint Letter
Sorry for your experience.
I am an Internet / Fleet manager at a Ford dealership, and there's no way I would give anyone a Mustang GT on A- Plan.
Also, on the trade in, it clearily says on the KBB sheet that their "fair market value" won't be accurate for a trade in, since the car has to go through smog, saftey, reconditioning, detail, and be re-sold.
You should have asked if you can get a GT on A-Plan before you went in and started talking about the trade, it would have saved you a lot of grief.
I am an Internet / Fleet manager at a Ford dealership, and there's no way I would give anyone a Mustang GT on A- Plan.
Also, on the trade in, it clearily says on the KBB sheet that their "fair market value" won't be accurate for a trade in, since the car has to go through smog, saftey, reconditioning, detail, and be re-sold.
You should have asked if you can get a GT on A-Plan before you went in and started talking about the trade, it would have saved you a lot of grief.
2nd Gear Member
Joined: Nov 2005
Posts: 224
From:
RE: Complaint Letter
Robert,
Keep in mind, A/C systems do not consume freon through regular use. If the system is not blowing cold due to a low freon level, the only explanation is it's leaking.
At the same time, you were treated unfairly, no question. As all the guys here tell me....if you want the car that bad.....you'll find one somewhere that deserves your business.
Good Luck!
Keep in mind, A/C systems do not consume freon through regular use. If the system is not blowing cold due to a low freon level, the only explanation is it's leaking.
At the same time, you were treated unfairly, no question. As all the guys here tell me....if you want the car that bad.....you'll find one somewhere that deserves your business.
Good Luck!
5th Gear Member
Joined: Dec 2004
Posts: 2,126
RE: Complaint Letter
Man....what a letter. After all that, I am affraid it will fall on deaf ears. The dealerships are not part of Ford directly. Sure they get rankings within Ford but they have no control over the dealers. Those ratings are done through Ford to give the dealers the number of stars or no stars based on the feedback they get from people who send them in to Ford or JD Powers whoever is collecting them at the time.
As long as the dealers are their selling cars, nothing is going to be done. I am not sure if that is how the other manufacturers work or not. The dealers that have been doing that famous "Area Market Adjustment" mark ups are pocketing that money and not Ford.
If you are still interested in getting the Mustang, search around again and if you find one you like, go to that dealer and inform them you are buying A plan up front. The dealer does not loose money on any of the plans. They get reimbursed by Ford for the difference in cost. The dealers don't like it because there is more paperwork involved to get that money back. So him saying that they loose money is a pile of crap. Just because one dealer is a dick doesn't mean the rest are. So don't give up yet, hang in there and good luck with your seach and hopeful purchase.
As long as the dealers are their selling cars, nothing is going to be done. I am not sure if that is how the other manufacturers work or not. The dealers that have been doing that famous "Area Market Adjustment" mark ups are pocketing that money and not Ford.
If you are still interested in getting the Mustang, search around again and if you find one you like, go to that dealer and inform them you are buying A plan up front. The dealer does not loose money on any of the plans. They get reimbursed by Ford for the difference in cost. The dealers don't like it because there is more paperwork involved to get that money back. So him saying that they loose money is a pile of crap. Just because one dealer is a dick doesn't mean the rest are. So don't give up yet, hang in there and good luck with your seach and hopeful purchase.
1st Gear Member
Joined: Mar 2005
Posts: 71
From:
RE: Complaint Letter
You have written a good letter there explaining your "experience" with the dealer. I understand completely your frustration in your dealings with them. I must tell you though that FORD does not give a CRAP about how the dealer operates his business ! The dealership is independently owned and operated.....and FORD has very little control over them. If you are lucky, PERHAPS the district guy will present your complaint.....but I doubt it.
What I have found over the years that is MOST EFFECTIVE in dealing with this type of STEALERSHIP is to GO SOMEWHERE ELSE where your dollars and/or business is APPRECIATED. Your dollars spent and units sold by the dealership will mean more impact to him than writing a thousand letters to Dearborn, MI. Tell your neighbors, friends, relatives, and co-workers what XXXX-heads they were to you and you'll give him the "double whammy" he deserves.
I'm sorry to hear about your experience. The GT is an awesome car ! They are treating you like this because of all the product they sell, this is the one that makes them the BUCKS ! Take your money somewhere else.....believe me, it will sting them in the end.
GOOD LUCK !
What I have found over the years that is MOST EFFECTIVE in dealing with this type of STEALERSHIP is to GO SOMEWHERE ELSE where your dollars and/or business is APPRECIATED. Your dollars spent and units sold by the dealership will mean more impact to him than writing a thousand letters to Dearborn, MI. Tell your neighbors, friends, relatives, and co-workers what XXXX-heads they were to you and you'll give him the "double whammy" he deserves.
I'm sorry to hear about your experience. The GT is an awesome car ! They are treating you like this because of all the product they sell, this is the one that makes them the BUCKS ! Take your money somewhere else.....believe me, it will sting them in the end.
GOOD LUCK !
Gentleman's Relish
Joined: Feb 2005
Posts: 13,188
From: AZ
RE: Complaint Letter
ORIGINAL: sdmahr
You have written a good letter there explaining your "experience" with the dealer. I understand completely your frustration in your dealings with them. I must tell you though that FORD does not give a CRAP about how the dealer operates his business ! The dealership is independently owned and operated.....and FORD has very little control over them. If you are lucky, PERHAPS the district guy will present your complaint.....but I doubt it.
What I have found over the years that is MOST EFFECTIVE in dealing with this type of STEALERSHIP is to GO SOMEWHERE ELSE where your dollars and/or business is APPRECIATED. Your dollars spent and units sold by the dealership will mean more impact to him than writing a thousand letters to Dearborn, MI. Tell your neighbors, friends, relatives, and co-workers what XXXX-heads they were to you and you'll give him the "double whammy" he deserves.
I'm sorry to hear about your experience. The GT is an awesome car ! They are treating you like this because of all the product they sell, this is the one that makes them the BUCKS ! Take your money somewhere else.....believe me, it will sting them in the end.
GOOD LUCK !
You have written a good letter there explaining your "experience" with the dealer. I understand completely your frustration in your dealings with them. I must tell you though that FORD does not give a CRAP about how the dealer operates his business ! The dealership is independently owned and operated.....and FORD has very little control over them. If you are lucky, PERHAPS the district guy will present your complaint.....but I doubt it.
What I have found over the years that is MOST EFFECTIVE in dealing with this type of STEALERSHIP is to GO SOMEWHERE ELSE where your dollars and/or business is APPRECIATED. Your dollars spent and units sold by the dealership will mean more impact to him than writing a thousand letters to Dearborn, MI. Tell your neighbors, friends, relatives, and co-workers what XXXX-heads they were to you and you'll give him the "double whammy" he deserves.
I'm sorry to hear about your experience. The GT is an awesome car ! They are treating you like this because of all the product they sell, this is the one that makes them the BUCKS ! Take your money somewhere else.....believe me, it will sting them in the end.
GOOD LUCK !
rjla67 you wrote a very eloquent letter but I don't think it will do much good. You may want to direct that at the General Manager of the dealership you went to and show that you CC'd Ford Corp on it. Might rattle their cage (the dealerships) at least.
1st Gear Member
Joined: Sep 2005
Posts: 79
From:
RE: Complaint Letter
I am going to agree with almost everything everyone else has already said. Sometimes the most effective way of dealing with a situation such as this is to let everyone you know, know exactly what happened at this dealership. We have had one good experience with a dealership and one bad. You can bet your sweet butt that I have told everyone not to deal with the dealership in Greenville, Texas because of their attitude and sent everyone to Bonham instead. Although it is a longer drive, the salesmen were great and I gto exactly what I wanted for the price I wanted to pay.
Good luck and don't give up, if you call around and explain your experience to other dealerships, they would probably be more than willing to give you what you want just to stick it to their competition.
Charity
Good luck and don't give up, if you call around and explain your experience to other dealerships, they would probably be more than willing to give you what you want just to stick it to their competition.
Charity
5th Gear Member
Joined: Dec 2004
Posts: 2,126
RE: Complaint Letter
You may also want to CC the zone manager. That is if you can find out who it is for that area.
stangxs,
Why wouldn't you sell this car on A plan? If you sell other models on A plan, why not the Mustang? There are dealers around that sells them on A plan so why not you? If I knew your dealer wouldn't sell on A plan, I would go there either A plan or not. That is just telling the rest of the community that your dealership is more worried about money and ripping people off than to sell a car. Sure if i don't buy a car from you at your price and terms, there will always be another sucker willing to pay more and may take 5 minutes to get that person or it may take 5 days. I know people don't always trade in a fully detailed car and 100 percent ready to put on the lot for resale but sometimes they go a little to far in not offering a fair market value for their trade in. If the dealers did that up front, people wouldn't have to get all upset and try and negotiate a price for their trades.
Damn, I sure am glad I live in a small town and have a great dealer to deal with. My suggestion to everyone is to go to the nearest small town and give them your business and screw the big time big city dealers. My salesman knows me by name from the first time I walked into the dealer. How many saleaman out there knows their customers by name more than a month after the sale?
edit:---> I know the Mustangs, especially the GT's are hard to find and going to a small town might not be right for your situation but it is worht a try.
stangxs,
Why wouldn't you sell this car on A plan? If you sell other models on A plan, why not the Mustang? There are dealers around that sells them on A plan so why not you? If I knew your dealer wouldn't sell on A plan, I would go there either A plan or not. That is just telling the rest of the community that your dealership is more worried about money and ripping people off than to sell a car. Sure if i don't buy a car from you at your price and terms, there will always be another sucker willing to pay more and may take 5 minutes to get that person or it may take 5 days. I know people don't always trade in a fully detailed car and 100 percent ready to put on the lot for resale but sometimes they go a little to far in not offering a fair market value for their trade in. If the dealers did that up front, people wouldn't have to get all upset and try and negotiate a price for their trades.
Damn, I sure am glad I live in a small town and have a great dealer to deal with. My suggestion to everyone is to go to the nearest small town and give them your business and screw the big time big city dealers. My salesman knows me by name from the first time I walked into the dealer. How many saleaman out there knows their customers by name more than a month after the sale?
edit:---> I know the Mustangs, especially the GT's are hard to find and going to a small town might not be right for your situation but it is worht a try.
I ♥ Acer
Joined: Feb 2005
Posts: 3,225
From: Texas
RE: Complaint Letter
A few things come to mind.
First- As someone else stated, your AC system doesn't just get low on freon. There is a leak. And a visual inspection by anyone that knows anything about vehicles can usually identify where the leak is. That leak would have to be repaired, the system evacuated and recharged, and then hope that you running the system with it being breached has not caused it to collect condensation internally and cause further damage. If Pontiac told you they would recharge the system for $100, then they are doing two things and two things only. One, they are simply pulling vaccuum on the system and refilling it with freon. Two, they are breaking the law by knowingly offer to refill a leaking system and send you back out on the road.
Second-It is completely up to the individual dealerships as to what plans they will honor and on what vehicles they honor what plans. They don't owe you anything, quit acting like they do.
Third-If you were in thier position, would you honor a rpice on a trade in 6 to 12 weeks later? I highly doubt it. Anything could have happened to the vehicle from the time you made the deal to the time you actually trade in the vehicle. If you want the honored price, trade the vehicle at the time the price is given.
I am not saying that they rolled out the red carpet for you and that wasn't good enough... but I am saying that it sounds to me like you are making a big deal out of not so big deal things and you are whining because you didn't get your way.
First- As someone else stated, your AC system doesn't just get low on freon. There is a leak. And a visual inspection by anyone that knows anything about vehicles can usually identify where the leak is. That leak would have to be repaired, the system evacuated and recharged, and then hope that you running the system with it being breached has not caused it to collect condensation internally and cause further damage. If Pontiac told you they would recharge the system for $100, then they are doing two things and two things only. One, they are simply pulling vaccuum on the system and refilling it with freon. Two, they are breaking the law by knowingly offer to refill a leaking system and send you back out on the road.
Second-It is completely up to the individual dealerships as to what plans they will honor and on what vehicles they honor what plans. They don't owe you anything, quit acting like they do.
Third-If you were in thier position, would you honor a rpice on a trade in 6 to 12 weeks later? I highly doubt it. Anything could have happened to the vehicle from the time you made the deal to the time you actually trade in the vehicle. If you want the honored price, trade the vehicle at the time the price is given.
I am not saying that they rolled out the red carpet for you and that wasn't good enough... but I am saying that it sounds to me like you are making a big deal out of not so big deal things and you are whining because you didn't get your way.
1st Gear Member
Joined: Nov 2005
Posts: 122
From:
RE: Complaint Letter
05BlueGT,
Reason I (or we) don't sell GT's on A-Plan is b/c we can get FULL sticker for it, all the GT's we've sold were for full sticker, and we will continue selling them like that till the market for them goes down. Suprisingly, we sell a fair amount of GT's.
It's one of the FEW new cars we can actually make a little money on, so we won't be giving them out for below invoice.
Nothing against anyone hear, it's just how business' operate, if you can get someone else to give it to you for A-Plan, more power to you.
Reason I (or we) don't sell GT's on A-Plan is b/c we can get FULL sticker for it, all the GT's we've sold were for full sticker, and we will continue selling them like that till the market for them goes down. Suprisingly, we sell a fair amount of GT's.
It's one of the FEW new cars we can actually make a little money on, so we won't be giving them out for below invoice.
Nothing against anyone hear, it's just how business' operate, if you can get someone else to give it to you for A-Plan, more power to you.