Expensive lesson learned
#11
#12
According to my shipping records not only on paper but also in my email and on the AM website, i ordered and they shipped the Trufiber Venom Hood for the 2010-2012 Mustang GT/V6. the same hood under the 2005-2009 section has an entirely different name called the Trufiber GTS-4 hood.
#13
According to my shipping records not only on paper but also in my email and on the AM website, i ordered and they shipped the Trufiber Venom Hood for the 2010-2012 Mustang GT/V6. the same hood under the 2005-2009 section has an entirely different name called the Trufiber GTS-4 hood.
Last edited by CutterWolf; 05-27-2012 at 03:51 PM.
#15
According to my shipping records not only on paper but also in my email and on the AM website, i ordered and they shipped the Trufiber Venom Hood for the 2010-2012 Mustang GT/V6. the same hood under the 2005-2009 section has an entirely different name called the Trufiber GTS-4 hood.
One thing if this was a bad order on your part, but as it is not, this needs to be on them. With all the business they get from this and other related mustang forums I seriously doubt once you speak with someone at the management level that this will be a problem.
#16
I hate to rag on AM, but they do not have a good shipping history.
Many members on this forum either receive the wrong part or damaged parts from them all the time.
Normally they are pretty good about fixing issues like this, but they really need to step up their game and keep stuff like this from happening all the time.
Many members on this forum either receive the wrong part or damaged parts from them all the time.
Normally they are pretty good about fixing issues like this, but they really need to step up their game and keep stuff like this from happening all the time.
#19
AM has a good reputation. If they still refuse to fix it, I suggest making a more visible (read: inflammatory) thread in the general 2005+ section where A LOT more people read than just this Appearance section, and on other forums.
If you're clearly not in the wrong, the negative feedback and the attention it gets will send ripples and AM will do what it can to basically make you happy so you will stop posting about it.
Last resort... BBB.
If you're clearly not in the wrong, the negative feedback and the attention it gets will send ripples and AM will do what it can to basically make you happy so you will stop posting about it.
Last resort... BBB.
#20
AM has a good reputation. If they still refuse to fix it, I suggest making a more visible (read: inflammatory) thread in the general 2005+ section where A LOT more people read than just this Appearance section, and on other forums.
If you're clearly not in the wrong, the negative feedback and the attention it gets will send ripples and AM will do what it can to basically make you happy so you will stop posting about it.
Last resort... BBB.
If you're clearly not in the wrong, the negative feedback and the attention it gets will send ripples and AM will do what it can to basically make you happy so you will stop posting about it.
Last resort... BBB.
you ordered a 2010+ hood and they shipped you a 05-09 hood and you can prove it with the invoice, 90% on them 10% on the shop for not test fitting.
usually they're pretty good bout fixing stuff tho from what i kno they do get stuff mixed up all the time.
I ordered my 3rd brake light "mustang" decal cutout and they sent me a pink pony tshirt... called em up and they sent out a replacement right away lolz