PROBLEM with what I ordered
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1st Gear Member
Joined: Jan 2007
Posts: 99
From:
PROBLEM with what I ordered
I ordered the BLACK decals for a raised hood scoop...product SKU is 26006. I received them in the mail just the other day and they areSILVER notBLACK. I understand that sometimes errors do occur andI figureda phone call would correct it. I called as soon as I found out whatI had ordered was incorrect, and the only explanation i was given as to why I was given silver not blackdecalswas that whatI had was blackand that there was nothing that could be done about it but to return it. I know the difference between black and silver and the decalsthat arrived at my house are silver (not black as I had ordered). I like the product that I was hoping to get and Iwas ready to spend much more money to customize my Mustang, but I can't believe that whoever I spoke to on the Phone would go on saying that what was delivered to me was indeed the correct product and that I am mistaken forthinking that it is silver. Help me get the product I payed and asked for.[/align] E. Medrano[/align][/align]
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: PROBLEM with what I ordered
ORIGINAL: HighHO!!!Silver!!
I ordered the BLACK decals for a raised hood scoop...product SKU is 26006. I received them in the mail just the other day and they areSILVER notBLACK. I understand that sometimes errors do occur andI figureda phone call would correct it. I called as soon as I found out whatI had ordered was incorrect, and the only explanation i was given as to why I was given silver not blackdecalswas that whatI had was blackand that there was nothing that could be done about it but to return it. I know the difference between black and silver and the decalsthat arrived at my house are silver (not black as I had ordered). I like the product that I was hoping to get and Iwas ready to spend much more money to customize my Mustang, but I can't believe that whoever I spoke to on the Phone would go on saying that what was delivered to me was indeed the correct product and that I am mistaken forthinking that it is silver. Help me get the product I payed and asked for.[/align] E. Medrano[/align][/align]
I ordered the BLACK decals for a raised hood scoop...product SKU is 26006. I received them in the mail just the other day and they areSILVER notBLACK. I understand that sometimes errors do occur andI figureda phone call would correct it. I called as soon as I found out whatI had ordered was incorrect, and the only explanation i was given as to why I was given silver not blackdecalswas that whatI had was blackand that there was nothing that could be done about it but to return it. I know the difference between black and silver and the decalsthat arrived at my house are silver (not black as I had ordered). I like the product that I was hoping to get and Iwas ready to spend much more money to customize my Mustang, but I can't believe that whoever I spoke to on the Phone would go on saying that what was delivered to me was indeed the correct product and that I am mistaken forthinking that it is silver. Help me get the product I payed and asked for.[/align] E. Medrano[/align][/align]
What I said in the email, though, was to give me a call at ext. 307. I'm sorry that you weren't helped when you called and that you received the wrong product. I don't know who you spoke with that told you that since there were no notes in your order about it. If you know, please let me know so I can have him dealt with appropriately. Call me Monday and I'll be happy to do an exchange for you.
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zanemoseley
2005-2014 Mustangs
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Sep 6, 2015 12:58 PM
