Problem with a headlight
Thread Starter
4th Gear Member
Joined: Jul 2006
Posts: 1,125
From: Michigan
Problem with a headlight
I ordered some smoked headlights from you guys last week. Only problem is that there is something weird with the driver's side headlight. The passenger side headlight is a perfect fitand looks GREAT. However, the driver's side is sort of funky in that the curve of the turn signal portion of the headlight isn't quite right. Sooo there's this ugly gapbetween my fender and the rubber part on the top of the headlight. Here are some pictures...
Passenger side (perfect):
Driver's side ([:@]):
Car has never been in an accident and the stock headlights both fit perfectly. Hood is popped in the pictures and thats why the gap between fender and hood looks out of proportion. I think this driver's side headlight must just have been made wrong? I dunno. Just wondering what my options are here. Would love to get this headlight replaced.
Passenger side (perfect):
Driver's side ([:@]):
Car has never been in an accident and the stock headlights both fit perfectly. Hood is popped in the pictures and thats why the gap between fender and hood looks out of proportion. I think this driver's side headlight must just have been made wrong? I dunno. Just wondering what my options are here. Would love to get this headlight replaced.
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: Problem with a headlight
ORIGINAL: II 98 GT II
I ordered some smoked headlights from you guys last week. Only problem is that there is something weird with the driver's side headlight. The passenger side headlight is a perfect fitand looks GREAT. However, the driver's side is sort of funky in that the curve of the turn signal portion of the
headlight isn't quite right. Sooo there's this ugly gapbetween my fender and the rubber part on the top of the headlight. Here are some pictures...
Car has never been in an accident and the stock headlights both fit perfectly. Hood is popped in the pictures and thats why the gap between fender and hood looks out of proportion. I think this driver's side headlight must just have been made wrong? I dunno. Just wondering what my options are here. Would love to get this headlight replaced.
I ordered some smoked headlights from you guys last week. Only problem is that there is something weird with the driver's side headlight. The passenger side headlight is a perfect fitand looks GREAT. However, the driver's side is sort of funky in that the curve of the turn signal portion of the
headlight isn't quite right. Sooo there's this ugly gapbetween my fender and the rubber part on the top of the headlight. Here are some pictures...
Car has never been in an accident and the stock headlights both fit perfectly. Hood is popped in the pictures and thats why the gap between fender and hood looks out of proportion. I think this driver's side headlight must just have been made wrong? I dunno. Just wondering what my options are here. Would love to get this headlight replaced.
We'll see what we can do for you.Emilie
Thread Starter
4th Gear Member
Joined: Jul 2006
Posts: 1,125
From: Michigan
RE: Problem with a headlight
I do appreciate the relatively good customer service, but the quality of these headlights that I have been receiving is surprisingly bad.
The pictures above are the first and original set of headlights that I ordered from American Muscle. I called customer service and got a second set of headlights sent to me and an RMA number. Received the second set, but they were different from my first set of headlights. Seemed to be of lesser quality. Fit my car even worse. Used the RMA number to send them back. Called customer service and they were nice enough to send me a third set of headlights. These were the same as the original set that I ordered, but AGAIN, the driver's side headlight would not go flush with the fender. In fact, the headlights were a worse fit. Am using the RMA number to send this third set back.
I have ordinarily been very happy with American Muscle, but I thought these lights were supposed to be OEM quality?? Why can't I get a set of 99-04 smoked headlights that actually FIT my car??
The pictures above are the first and original set of headlights that I ordered from American Muscle. I called customer service and got a second set of headlights sent to me and an RMA number. Received the second set, but they were different from my first set of headlights. Seemed to be of lesser quality. Fit my car even worse. Used the RMA number to send them back. Called customer service and they were nice enough to send me a third set of headlights. These were the same as the original set that I ordered, but AGAIN, the driver's side headlight would not go flush with the fender. In fact, the headlights were a worse fit. Am using the RMA number to send this third set back.
I have ordinarily been very happy with American Muscle, but I thought these lights were supposed to be OEM quality?? Why can't I get a set of 99-04 smoked headlights that actually FIT my car??
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: Problem with a headlight
ORIGINAL: II 98 GT II
I do appreciate the relatively good customer service, but the quality of these headlights that I have been receiving is surprisingly bad.
The pictures above are the first and original set of headlights that I ordered from American Muscle. I called customer service and got a second set of headlights sent to me and an RMA number. Received the second set, but they were different from my first set of headlights. Seemed to be of lesser quality. Fit my car even worse. Used the RMA number to send them back. Called customer service and they were nice enough to send me a third set of headlights. These were the same as the original set that I ordered, but AGAIN, the driver's side headlight would not go flush with the fender. In fact, the headlights were a worse fit. Am using the RMA number to send this third set back.
I have ordinarily been very happy with American Muscle, but I thought these lights were supposed to be OEM quality?? Why can't I get a set of 99-04 smoked headlights that actually FIT my car??
I do appreciate the relatively good customer service, but the quality of these headlights that I have been receiving is surprisingly bad.
The pictures above are the first and original set of headlights that I ordered from American Muscle. I called customer service and got a second set of headlights sent to me and an RMA number. Received the second set, but they were different from my first set of headlights. Seemed to be of lesser quality. Fit my car even worse. Used the RMA number to send them back. Called customer service and they were nice enough to send me a third set of headlights. These were the same as the original set that I ordered, but AGAIN, the driver's side headlight would not go flush with the fender. In fact, the headlights were a worse fit. Am using the RMA number to send this third set back.
I have ordinarily been very happy with American Muscle, but I thought these lights were supposed to be OEM quality?? Why can't I get a set of 99-04 smoked headlights that actually FIT my car??
I am sorry about this. Let me know what you want to do.
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