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Checkout Issue

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Old Jan 2, 2008 | 04:10 PM
  #1  
gyea's Avatar
gyea
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3rd Gear Member
 
Joined: Dec 2006
Posts: 617
From: Canada EH
Default Checkout Issue

I have a large order of parts that im looking to purchase but the checkout doesnt seem to be working correctly as its not giving me a shipping ammount (I live in canada) is it free over a certain $$ purchase also we just dropped the sales tax another percent point to 5% has american muscle taken this into consideration yet with the shipping amounts ?? thanks

Also my last purchase the dollar was worth 1.03 american but I was charge as if my dollar was worth 98ยข not a huge issue but still money is money none the less how often is the exchange rate changed for AM ?? thanks for your time!
Old Jan 3, 2008 | 02:57 PM
  #2  
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AMEmilie
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Joined: Nov 2006
Posts: 655
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Default RE: Checkout Issue

ORIGINAL: gyea

I have a large order of parts that im looking to purchase but the checkout doesnt seem to be working correctly as its not giving me a shipping ammount (I live in canada) is it free over a certain $$ purchase also we just dropped the sales tax another percent point to 5% has american muscle taken this into consideration yet with the shipping amounts ?? thanks

Also my last purchase the dollar was worth 1.03 american but I was charge as if my dollar was worth 98ยข not a huge issue but still money is money none the less how often is the exchange rate changed for AM ?? thanks for your time!
Hey,

We were having issues with the UPS query for our online store. That's been fixed now as far as I know. Shipping rates are automatically updated when there is a change, so yes, that gets taken into consideration.

As far as the exchange rate, we don't take that into consideration at all. We don't need to. The shipping rates are handled in USD and that's really the only place it would be a concern.

Emilie
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