My sincerest thanks to UnderGroundMustang
#1
My sincerest thanks to UnderGroundMustang
I dropped my car off today for the Saleen S/C instalation. A couple of hours later the installer called and said that I was missing the thermostat relocation kit required for the '07's. I called UGM and spoke with William who was very calm and cool with me (though I wasn't very calm and cool with him).
Anyway, William called me back and said that Saleen was out and had just received some more - would ship me one tomorrow for three-day shipping. I called my installer and gave him the info. He said that due to their scheduling my car would be pushed-back 2 weeks!! That would have been about three weeks torn apart in their shop!!
At the end of the day I checked my Email and received a message from Peter saying that Saleen would overnight ship me the kit. I couldn't believe it! Ecstatic!
So, UGM, thanks. You guys really pulled through and made my day.
Anyway, William called me back and said that Saleen was out and had just received some more - would ship me one tomorrow for three-day shipping. I called my installer and gave him the info. He said that due to their scheduling my car would be pushed-back 2 weeks!! That would have been about three weeks torn apart in their shop!!
At the end of the day I checked my Email and received a message from Peter saying that Saleen would overnight ship me the kit. I couldn't believe it! Ecstatic!
So, UGM, thanks. You guys really pulled through and made my day.
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