Originally Posted by penguinechef

The customer service reps say for this to be repaired under a recall...everyone needs to call Ford directly at 1-800-392-3673.

They will still say that this is an owner issue...but you need to call to be heard.

Originally Posted by 996r916sps

Hi,

I am one of the selected few owners that have noticed a puddle of water or wet area on the passenger side front floor area of my new Mustang. I have been in a couple other forums to find out, that I'm not alone. The problem is the dealers can't seem to fix it on any of the cars that show this problem.

My vehicle was sent to an outside body/trim shop in the Detroit metro area, that specializes in water type leaks. They have not seen it before in a 2005-up Mustang, but have seen it on other Fords in recent years. Here is the fix, this may save you much time and money.

The leak is from a inproperly sealed seam between the A-pillar/bodyside and the cowl/firewall. Some of you may not understand this, but show this email to your local Ford dealer if you experience this problem. My vehicle seam was sealed, but not correctly at the factory. The outside source after removing the passenger side front fender was able to expose the complete problemed area. The dealer had sealed this seam before, but only what they could see of it. To really fix the leak, you must re-seal the entire seam. My vehicle has been fixed, and the carpet pad replaced to avoid any mildue or odors in the future.

This problem has led to electrical gremlins and all sots of problems that become untraceable. Do yourself a favor and watch your interior after a hard rain, your car may be doing it and you don't even know. Watch for moisture on the inside of windows and such. One person whom I spoke with in another forum, could not get his car fixed at the dealer no matter how many times they tried to fix it. He also had one other problem, nobody would take the car in on trade because of the mildue smell and fear of a water damaged vehcile. He can't sell it of trade it in, and has contacted the Better Business Bureau.

I hope this helps!

Originally Posted by davidwa

when water leaks from under the dash it is the drian plugs located at the bottom of the firewall, they are plugged, take of the 2 clips that hold the cover under the wiper blade off and pull the plastic piece out, now you can see the cabin air filter, reach down to the right of the air filter all the way to the bottom and you will feel a rubber drian plug that is clogged, clean it out and the leak will stop, when plugged the whole area fills with 2-3 gallons of water and leaks into the heater through the cabin air filter, flooding the passsenger side, the driver side is a little harder, you have to remove the wiper blades to get the air intake cover off.

Originally Posted by 996r916sps

Hi,

I am one of the selected few owners that have noticed a puddle of water or wet area on the passenger side front floor area of my new Mustang. I have been in a couple other forums to find out, that I'm not alone. The problem is the dealers can't seem to fix it on any of the cars that show this problem.

My vehicle was sent to an outside body/trim shop in the Detroit metro area, that specializes in water type leaks. They have not seen it before in a 2005-up Mustang, but have seen it on other Fords in recent years. Here is the fix, this may save you much time and money.

The leak is from a inproperly sealed seam between the A-pillar/bodyside and the cowl/firewall. Some of you may not understand this, but show this email to your local Ford dealer if you experience this problem. My vehicle seam was sealed, but not correctly at the factory. The outside source after removing the passenger side front fender was able to expose the complete problemed area. The dealer had sealed this seam before, but only what they could see of it. To really fix the leak, you must re-seal the entire seam. My vehicle has been fixed, and the carpet pad replaced to avoid any mildue or odors in the future.

This problem has led to electrical gremlins and all sots of problems that become untraceable. Do yourself a favor and watch your interior after a hard rain, your car may be doing it and you don't even know. Watch for moisture on the inside of windows and such. One person whom I spoke with in another forum, could not get his car fixed at the dealer no matter how many times they tried to fix it. He also had one other problem, nobody would take the car in on trade because of the mildue smell and fear of a water damaged vehcile. He can't sell it of trade it in, and has contacted the Better Business Bureau.

I hope this helps!