valve cover replacement

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Dec 7, 2007 | 02:42 AM

#21

mygt500

Multi-Tasking Moderator!

Joined: Nov 2006

Posts: 15,618

From: Detroit Rock City!

RE: valve cover replacement

I mean afterall if the warranty work is done by the dealer doesn't the dealer get reimbursed by Ford Motor company? At least for the part?

Quote:

ORIGINAL: sleeper2

How could this happen? Do you remember when it did? (no big deal if you did.) But if some shop did this, they should fix it. I agree on looking for a different dealer. There's got to be one somewhere that will file it under design flaw/warranty work/future customer relations and fix it under warranty for you.

Sleeper2

Dec 7, 2007 | 05:58 AM

#22

Gene K

5th Gear Member

Joined: Jun 2007

Posts: 2,176

From: Decatur AL USA

RE: valve cover replacement

Quote:

ORIGINAL: mygt500

I mean afterall if the warranty work is done by the dealer doesn't the dealer get reimbursed by Ford Motor company? At least for the part?

Quote:

The dealer gets paid at amanufacturer specified hourly rate (less than they normally charge a customer), and some manufacturers also have a "book time" thats shorter than the book time for a customer. They also dont get any profit on the parts.

Example:
Warranty repair - 2 hours @ $40 hour = $80

Private Repair - Dealer Markup of $60 on the Valvecover($160 Retail) + 3 hours @ $80 hour = $300

Most dealers prefermaking $300 instead of $80 for the same job.

Some dealers have also been known tocharge both the customer and the manufacturer thus making $160 (Ford paid the wholesale cost) + $80 + $240 = $480 on the job.
We had a local dealer who got his dealership taken away when he got caught doing this a few years ago.