i has a problem with the 3.7L Motor
#11
Hell if it was me and they don't know how to fix it I'd demand they take the car back and give me a replacement.
We almost did that with my Dads Sonata he bought but they figured it out.
We almost did that with my Dads Sonata he bought but they figured it out.
#12
I'd drive it like I stole it till the motor grenaded. That'll give 'em something to figure out. lol
#14
TBH, that's why I wouldn't buy a first year model. No offense. Still, that should be NO excuse in this situation. I see you're from NOVA, and yes, the dealers around here are pretty retarded when it comes to things like this. I'd stress this some more, def use your lemon laws against this. Your car is under warranty, and is bone stock. There should be NO reason why Ford isn't taking care of this car, or giving you a brand new car.
Go up there and raise some noise. Threaten to sue if you have to. That's ridiculous that they were basically like "LOLOL OH WELL U B IIGHT". Not cool.
Go up there and raise some noise. Threaten to sue if you have to. That's ridiculous that they were basically like "LOLOL OH WELL U B IIGHT". Not cool.
#16
I hope that they fix your problem ASAP. Unfortunately its just one of the things people have to deal with, when a company installs a brand new engine into their cars there are issues that need to be hammered out and eventually those engines will be bullet proof. But I agree as the consumer you are being screwed, Im sure Ford will fix your problem and those of others and hopefully once fixed you will have your car for a long time and forget about the bad taste in your mouth from this experience.
#18
This is nothing new, my 95 blew a headgasket because Ford installed the gaskets backword for the first two years of production of the (then new) 3.8's. Im not sure of a single new engine platform that doesnt have a few problems the first year or two. It suck, but you also kinda have to expect a few problems when you get a brand new item.
Good luck, hope you get it fixed.
Matthew
Good luck, hope you get it fixed.
Matthew
#20
We just got off the phone with the Zone Rep. We asked her:
1. Why doesn't Ford want the failing parts? Usually engineers researching a problem want hands-on access to the failed components.
2. Why does Ford think it is reasonable for us to drive a car with a known defect, in failure mode, for in indefinite period (There is no time line for a proposed fix)? Why can't they install a new camshaft & followers so the car is fully functional while they develop a permanent fix? (I mentioned the VA Lemon Law as a part of this question).
3. Why are we not being offered a loaner since this is a known failure, with no ECD for a fix, and the car is under warranty?
Zone Rep says she needs until COB Tuesday to get us an answer.
1. Why doesn't Ford want the failing parts? Usually engineers researching a problem want hands-on access to the failed components.
2. Why does Ford think it is reasonable for us to drive a car with a known defect, in failure mode, for in indefinite period (There is no time line for a proposed fix)? Why can't they install a new camshaft & followers so the car is fully functional while they develop a permanent fix? (I mentioned the VA Lemon Law as a part of this question).
3. Why are we not being offered a loaner since this is a known failure, with no ECD for a fix, and the car is under warranty?
Zone Rep says she needs until COB Tuesday to get us an answer.