no one is saying he should be okay with it, he should just calm down about the whole thing.

Demand a loaner from the dealership, leave the car with them until its fixed, and chill out about hiring a lawyer.

 

Unfortunately, loaner + dealer keeps car until fixed is a far better option than how he is being treated...

 

We asked the zone rep about a loaner car and that was one of the yes/no questions she would not answer. There literally was silence on the other end of the line.

 

Good luck OP, hope you get it figured out.

And screw chilling out and waiting to see what happens. Do what you need to do to get it fixed. $30,000 is alot of cash for a paperweight.

 

you know what will happen when you get a lawyer now? You still don't have a working car and you are paying for a lawyer. At this point as long as ford is working on a solution, and they have only looked at the car once, you don't qualify for damages or lemon law. So just hold tight, and work with your DEALER on getting a loaner. Ford (the company) doesn't give out loaners.

 

I know someone who was so pissed with the problems he'd been having with his car, that he went to a sign shop and had them make a vinyl sign for his back window detailing all of the cars problems and lack of a solution and huge ones on the side that said: "This car is a piece of crap" and parked it in front of the dealership. That got their attention fast. They bought the car back from him.

This wasn't in the States though so check the legality of something like that where you live, just in case.

 

Actually, Lemon Laws vary from state to state. In Virginia (where I live), if they don't fix the problem in 30 days you become eligible for the lemon law. Also, in VA, if you prevail, the manufacturer pays the attorney fees.

Of course, as they say, your mileage may vary.

 

It'd be legal to do here in the states so long as he kept it on public property. That's pretty clever actually. Far cheaper then a lawyer.

 

+1

If something is wrong with the BRAND NEW CAR the guy just bought, legal action SHOULD be taken if the dealership is basically laughing in their faces (which, they most likely are doing). You can't do that. That's what warranties and all of that are for.

Telling someone that they should wait for Ford to find a solution just because they have a lot of other cars is silly, esp since these cars should have been TESTED before coming out on the showroom floor to begin with.

 

I agree on that this is totally ridiculus.
There is no way you should have to drive around with brand new
friggin car that has a bum engine.

Screw the calm down. You have every right to be absolutey enraged
about this. If they really stand by their product and customers they should put a new
friggin engine in your car and fix the problem AFTER.
They obviously are'nt working on fixing YOUR engine or it would be apart with
workers looking at it right now.

COMPLETE B.S.
You need to stop allowing yourself to be a victim here because you are.
They don't give a crap about your car.
What happens if it takes them 6 months or a year to find and fix this problem on
other cars? You need to stop asking and start demanding.... NOW.
Or else they are going to play you like a friggin fiddle.

Tell them to give you a car that works, or reimburse your hard earned money....NOW.