We're on it with the 2013 parts! We've got tons ordered, and we're updating all of the fitment up on the site. Make sure to reply back to this if you can think of anything in particular you'd love to see for your 13!

Let us know about that claim that you're working through. We'll gladly get it expedited for you. Just PM AMShaneLesky the details and we'll get on it!

Chris

 

Excellent customer service from AM! ((Applaud))

 

Very professional company with great customer service!! American muscle is the best out there!

 

Thanks Chris for taking care of my members...
That's what is called bending backwards with leaving no room for bitchin'.




OP, you have it made with AM
Had you ordered the same part from another vendor I know, you'd be up to schit creek on that one big time.
AM rocks!!

 

See, told you all you had to do was to contact Chris he has always been great to fix any issue forum members have had.

Thanks Chris!!

 

Top notch service! 'Nuf said.

 

Wow! OP just dodged like 40 bullets there! I hope you still learned your lesson though and next time you'll make sure that you received the correct part before you go on tampering it. AM is taking a big loss here with that hood, but much respect to them for going above and waaaaaay beyond to keep a customer satisfied. If I were OP, I'd sell that 05-09 hood at just shipping cost to one of the members on here just to "give back" to the Mustang community. Like someone previously stated, why would a store take back a shirt that you already ruined if it were mislabeled.

 

Outstanding! It's not often you find a company willing to keep a customer in this fashion. The best possible outcome for both IMO. The customer is happy and AM gets a few brownie-points for future business.

Win-Win in my view. Nice job Chris!

 

I know the aftermarket needs to catch up a bit, but I would really like a grille like the 2013 Roush style, or the 2013 Ford CS.. no chrome surround, no big pony, etc.. (I blacked mine out for now) also the BOSS rear diffuser

The thing I am waiting on the most is the 13 Tuner for the V6. Once I see that I want to add a CAI, Tuner, Axle back and maybe some gears..

And yes, I check your website daily.. Back when I ordered the GT500 spoiler I was not sure it would fit, but you have updated that already

 

Cheers to AM for the ongoing stand up support.I think if i were you,i would personally make sure the new hood fits before the shop touches it and actually,i think i would look for a new shop.