Am I being patient enough?
11-06-2007, 05:49 PM
#1
4th Gear Member
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Join Date: Mar 2006
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Posts: 1,547
Am I being patient enough?
To make a log story short, I had this transmission shop rebuild my auto tranny when my right foot and S/C burnt out my 3rd gear. He does the work and gives me a 15 month guarantee. Well the other day while putting on my Spyder driveshaft I noticed tranny fluid leaking from the front and rear seals. I take the car back to him and he's had it for over a WEEK now. It's only a one day job, but he keeps coming up with excuses why my car isn't done. I'm pissed. I feel like I'm stuck, because if I **** him off then who knows when he will get to it. I don't know what to do. I feel he's puting other jobs ahead of me, because he knows he's not getting a dime from me. Even though the first time he did get 1600 bucks of mine.
11-06-2007, 05:55 PM
#2
1st Gear Member
Join Date: May 2006
Location:
Posts: 50
RE: Am I being patient enough?
That depends do you have another car for transportation? That would be my logical question, but i know that if i was in your position i'd demand a straight answer as to why it's not done yet. Bother him day after day until he either gives you a straight answer or fixes it.
11-06-2007, 06:00 PM
#3
1st Gear Member
Join Date: Jul 2007
Location: California
Posts: 122
RE: Am I being patient enough?
At my shop as with any other I'd guess, that is called a "COMEBACK" and she-ite like that should get head of the line priveleges. I'd calmly explain you have been more than patient and dont feel he is treating you right. A pissed customer will let all their friends know about their ordeal alot more than a happy customer will sing the shops praises. I'd let him know that too.
11-06-2007, 06:30 PM
#4
2nd Gear Member
Join Date: Mar 2006
Location: Las Vegas, NV
Posts: 326
RE: Am I being patient enough?
I had to take my tranny back twice because OD kept failing. The last time (Nov 06) he had it for 3 weeks because he was waiting on the parts. Call him daily to get a status but don't **** him off. You don't want him to half *** it just because you want your car back and then have to turn around and take it back a month later. Sometimes you just gotta wait.
11-06-2007, 07:57 PM
#8
2nd Gear Member
Join Date: Mar 2006
Location: Las Vegas, NV
Posts: 326
RE: Am I being patient enough?
His is a better guarantee than mine was. Mine wasfor 12 months or 12,000 miles and I paid over $2k. Sounds like the guy is working on it, just not as fast as we would like.
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