My 3.7 problem, chapter 2
Thread Starter
1st Gear Member
Joined: Jan 2007
Posts: 139
From: Stafford, VA, USA
The problem the OP is having with his 3.7 is the only one I have heard of all over the net. I don't think it is widespread, at least from only this one case the OP is having.
For all we know, the OP's engine is the only one that is a bum engine.
None the less, the dealer is obligated to make things right and fix his car because they did diagnose a problem. It's just that some of their solutions they are telling the OP are sketchy (i.e. drive the car home even with a diagnosed fatal problem).
For all we know, the OP's engine is the only one that is a bum engine.
None the less, the dealer is obligated to make things right and fix his car because they did diagnose a problem. It's just that some of their solutions they are telling the OP are sketchy (i.e. drive the car home even with a diagnosed fatal problem).
5th Gear Member
Joined: Apr 2007
Posts: 2,612
From: CT
I really wonder what the "tool" is that is going to fix a issue like this. Is the tool just a jig to see if the head itself has been warped or something? I mean once it is in a assembled car, its just a bunch of items assembled to form a cylinder head, with them saying a "tool" is going to fix it... I am really left to wonder. They going to use the magic wrench? I can see replacing some parts with ones made of stronger materials or something, but it doesnt seem like it would matter what tool they use to put it together.
S197 Section Modder-ator
Joined: Sep 2007
Posts: 13,373
From: Orlando FL
If they made refrigerators, the Britons wouldn't know what cold beer is.
5th Gear Member
Joined: Jul 2010
Posts: 4,404
From: Texas
According to the Ford Zone Manager I'm dealing with, there was a run of cylinder heads that is causing this problem. He would not elaborate or divulge numbers. The tool was not developed to fix just our car. It was developed to fix the problem on all 3.7 equipped vehicles with those cylinder heads that manifest this issue.
Hopefully, this new "tool" that they made to fix yours, and apparently many others' cars too, will get you back to driving trouble free once again.
Otherwise, I would say there is no "tool" except for the dealer himself! ROFL! (Sorry, bad joke, but I could not resist)
Thread Starter
1st Gear Member
Joined: Jan 2007
Posts: 139
From: Stafford, VA, USA
On Tuesday, two engineers from Ford flew out to work on the car. Yesterday, they did some work on it. This morning, they started it up to listen to see if the noise was still present. It was. They have ordered a new engine and have specified to Ford that it come from the "current production run" (this is according to the Ford zone manager). They will be shipping the original engine back to Ford for further analysis.
5th Gear Member
Joined: Jul 2010
Posts: 4,404
From: Texas
Great to hear that Ford is taking a big step here to honor our warranty, and not just that, take the entire power plant for a thorough tear down and inspection to find out what went wrong!
Even though I gripe about a lot of thing Ford (like Ford contributing to wage depression by outsourcing Mexican labor to make the Fiesta), seeing that they are serious about your car and even finding the problem so later 3.7L engines could be improved shows me why Ford still remains successful.
Even though I gripe about a lot of thing Ford (like Ford contributing to wage depression by outsourcing Mexican labor to make the Fiesta), seeing that they are serious about your car and even finding the problem so later 3.7L engines could be improved shows me why Ford still remains successful.
