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2018 Visual/Audio Malfunction

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2018 Visual/Audio Malfunction

Old 01-06-2019, 07:24 PM
  #1  
Rafizip
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Join Date: Feb 2018
Location: Florida
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Unhappy 2018 Visual/Audio Malfunction

On my 2018 Mustang the navigation/audio screen has gone blank twice killing all audio and even the USB port. The occurrence has happened twice a few months apart. The dealer claims they can't evaluate it unless it is malfunctioning at the time of inspection. Has anyone else had this issue and what have you found?
Thanks,
Ralph
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Old 01-07-2019, 07:47 AM
  #2  
GT Nate
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If you can capture it dead on your phone video might help the dealer see you're not BS'ing them.
Sounds like a bad ground or a wire not fully seated in the harness...
It's a bumper to bumper warranty so they should have an electrician check the wires while they give you a loaner to drive until he tracks down the culprit.
IMHO
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Old 01-07-2019, 03:45 PM
  #3  
Rafizip
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Thanks, sounds like a good approach.
Appreciate it,
Ralph
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